Capital One Executive Office = worthless

[Anonymous]

I'm done with Capital One. 718 FICO, 3 other major credit cards just raised my limits to $12k, $5,800 and, $5,000. Even Barclays, who is know to be conservative, gave me a 3k CLI.

Cap On'e automated system gave me a 1k CLI  on Quicksilver (credit limit is now 3k total) and I messaged through facebook, then receievd a call from the EO. I asked for just 2k more. They tried but the underwriter wouldn't even give $1 more.

I have perfect credit, no negatives ever. I'm done acting like a trained seal for Capital One when other major cc's obviously reward my solid credit.

Daughter is getting married and I'm not playing games with a credit card where I have to watch my utilization because the CL is a measly 3k. Not worth it.

I think Capital One is geared toward the rebuilding customer. That is not me. I've never had any credit problems ever. The thing that makes me mad is that I see rebuilders or people with problem credit getting higher increases than I did.

I know, there is no rhyme or reason to credit card companies or to credit in general, but I WILL speak with my waller. And my wallet and my loyalty goes to Barclay's and Synchrony VISA. Capital One in my opinion is subpar and their EO is worthless.

The thing that is truly annoying is that they just upgraded my card to Quicksilver, but couldn't do this. Worthless.

Totalyl sock drawered. Enjoy spending time with my socks, Capital One!

[Anonymous]

will speak with my wallet, sorry for the typo.

[FinStar]

Sour grapes?  LOL

Capital One isn't for everyone.  While a portion of their CC segment is geared toward not-so-perfect credit profiles even with the absorption of the majority of HSBC/Orchard Bank's portfolio, there is the other segment geared toward their "excellent" credit mantra.  Just ask those folks who have Venture or other premium Capital One CCs.

Now, it's been known that the EO is no magical wand (most people have flocked there in the masses over the past few years expecting a miracle so it's sanitized at best).  And while some individuals have reported successes over time, it appears that level of outcome was waned over the last year or so.  Some people love them, others don't touch them with a 10-foot pole.  I've had a relationship with them that dates back for the last 18 or so years and never had any issues (then again I've never had to call EO for anything).  Yet, the beauty about choices is that you can go to another lender who can provide you with better flexibility.

[Anonymous]

No grapes here - just disgusted.

EO isn't worth much if they can't get you $1 more when you have perfect credit. 

[Anonymous]

The beauty about choices and forums is that you can tell others that Capital one is worthless! )))

[Broke_Triathlete]

I have a really hard time understanding posts like this. We all have to remember that they are not obligated to do anything for us no matter how good our FICO is. Since they extended you more credit then what you had is a good thing, even if it's not what you feel you "deserve". I'd love to have a $12K CL like you have, but I'm not going to hate a company because they didn't give it to me. For whatever reason they granted a smaller limit than you'd like, but on the other hand, there are other companies that are willing to extend that out to you. There's a few $50K limits, and endless $10K-$20K limits issued by Capital One. Hardly a 'rebuilder' only card.

With that said, congrats on your increase, and in time the Capital One card will grow for you. It just takes time. Great job too on the clean reports. Very few have that!

[Anonymous]

Never said there was any obligation - but I also will place my loyalty with comapnies that rewards good custoemrs with good credit.

[FinStar]

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@Anonymous wrote:

No grapes here - just disgusted.

EO isn't worth much if they can't get you $1 more when you have perfect credit. 

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They likely cited reasons why they couldn't extend additional credit since I'm fairly certain your account had to go through a manual review.  So, to a variety of individuals the manual reviews have been positive, while for others not so.  IME, they've done ok for the past decade and thensome yet I realize not everyone will have positive outcomes - just the nature of the beast.  At the end of the day, they hold the gold (simply a business decision) but you can find gold somewhere else.

[Anonymous]

When the lady from the EO called me back, no specifics were given. She stated she was sorry. Will ove to get their letter stating the reasons, sicne my credit limits have been raised high recently with other 4 other major cc's and no negatives on my report.

When a company doesn't help you during a time when you need them (daughter getting married0 and other companies do rewsrd their relationship, those are the companies you will give your business to. That is all I'm saying here. Go Barclay's.

[pipeguy]

Funny thing about Capital One, they seem to hate giving out CLI's to established accounts, I know I've closed more than a few Cap-1 accounts because they won't budge. I have a Venture One card with a SL of $5k which they won't budge on, yet I see counless new Applications on here getting approved for $10k, $15k, $25k and even $50k with listed credit profiles much weaker than mine.

I know it doesn't make any sense, but I'd bet if you applied for a Venture or Venture One card you'd get a higher SL than what you were asking for as a CLI. Note the Venture card is an AF card, but it's waived the first year and you can always cancel it on renewal - note too that both come with 12 months 0% APR, which would work out well since the wedding is going to hit the card.

Good luck !

Edit: typos, as always