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Orchard Bank doing CLI Now!!

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Give_Me_Credit_Please
Regular Contributor

Orchard Bank doing CLI Now!!

I called Orchard bank Friday to see if their're resuming cli and they said yes, the rep that I spoke to said someone from that department will call me back. Yesterday I received a call from EO and the rep ask me a few questions like how much I want, annual income and HP!! I was unsure if I wanted to do a HP but did it anyways. She said I'll know in a couple of days so we'll see what happens. I been with Orchard since 2010 cl $520 paid ontime every month, I asked for $1000 so I'll keep you guys informed on what happens.

Message 1 of 29
28 REPLIES 28
Anonymous
Not applicable

Re: Orchard Bank doing CLI Now!!

Keep us posted!
Message 2 of 29
shane82388
Established Contributor

Re: Orchard Bank doing CLI Now!!

have this funny feeling it will be like $100 CLI like usual...for a hard pull...no thanks

Message 3 of 29
Anonymous
Not applicable

Re: Orchard Bank doing CLI Now!!

Try to be optimistic...maybe they have finally seen the light. 😀
Message 4 of 29
shane82388
Established Contributor

Re: Orchard Bank doing CLI Now!!

if I had to choose...id take the soft pull and $100 every few months than $500 and a hard pull...thats jut me though...just want the extra utilization...i enver really use my orchard card with AMEX and Chase in my wallet.

Message 5 of 29
Anonymous
Not applicable

Re: Orchard Bank doing CLI Now!!

I called the customer service number for my household bank card just now to ask if they were accepting credit limit increase requests. they said they were. I then asked if it would be a soft pull or a hard pull and they said they couldn't tell me because they are not credit experts. i put the phone on mute briefly and laughed out loud.

 

Came back on the phone and explained very calming that every other credit company i deal with, even if their CSR are outsourced, knows whether a request will require a soft pull or a hard pull of the customers credit report. I asked for a supervisor who was less snotty, but she was no help either, just more polite.

 

I declined to request a credit limit increase. I have a contact in the EO of household bank that I'll contact again for another CLI next month.

 

Verdict: Frontline CSR's still useless.

Message 6 of 29
tattooedhusker
Established Contributor

Re: Orchard Bank doing CLI Now!!


@shane82388 wrote:

have this funny feeling it will be like $100 CLI like usual...for a hard pull...no thanks


This is exactly what I was thinking...They got me once...

NFCU CashRewards $13.5k | AMEX BCE $15k | Lowes $17k | Sportsmanss guide $7.6k | Chase Freedom $1k | Discover IT $4.4k |
Walmart $8k | Gordman's $2950
Message 7 of 29
LisaJ
Frequent Contributor

Re: Orchard Bank doing CLI Now!!

The last CLI I got from Orchard (before I ditched them) was $100, I paid a fee for it, and they HPd me.  Never again. 

 

I left them gladly awhile back.  They wanted to charge me to merge my two cards, wouldn't drop my annual fees, wouldn't cli me, and the measly $900 (between two separate cards, mind you!) wasn't worth it.  I don't hate them-- they served their purpose-- but I do not understand their crazy policies about CLI, etc., long after a client has ceased to need their services.  I would have kept them forever if they had just been reasonable with me...

 

I hope they are turning around.  Good luck!

 

WOW! EQ when I joined myFICO: 657. Ups and downs and a few bumps and bruises, but finally back over 700. Whew!

Message 8 of 29
Anonymous
Not applicable

Re: Orchard Bank doing CLI Now!!

If you're over 700, you should have nothing but rewards cards and 1 or 2 emergency low apr high cl cards. orchard bank doesn't fit etiher of those categories. good for you getting rid of them.

Message 9 of 29
petarap
Regular Contributor

Re: Orchard Bank doing CLI Now!!

@NJTurnpike: You're right I guess. I called them to increase my $300 limit, and they said system is not accepting any CLIs. I'll try one more time, and if not I'll just cancel my card.

____________________________________________________________________________________
Recent Scores: 758 Walmart TU 8/2/2015, Amex FICO EX 777 Aug 2015
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AMEX BCE $19,800, Chase Sapphire Preferred $18,000, Chase Freedom $17,000
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Capital One QS $2,250, BOA Travel Rewards Visa $2000, Sears Citi MC $1,000
Message 10 of 29
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