@Shockedimpy wrote:
Sprint is giving me different answers. I asked one CRR and she said if I paid balance in FULL, she Sprint would inform DCI about the collection and remove it. I asked her SERVERAL times to confirm this with a supervisor and they sort of couldnt give me a direct answer. I then called again, and another rep said if I paid the balance in full, they would report the balance as PIF on the report but it wouldnt come off my report (PTD). I got two different answers and I dont want to pay my balance, just to have it state that its PIF but not deleted compeltely.
She also said (like you) she couldnt send a letter confirming, but would send a letter saying my balance is $0 and cleared. Any advice?
Is Sprint reporting on your CRs as the OC, or is it just a collection agency that is reporting the Sprint debt? (Or both?)