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Established Contributor
shane82388
Posts: 969
Registered: ‎07-16-2010
0

Re: credit Karma not updating

just got a vague email response from them.

 

they claim that only 1400 people are effected out o their 5 million customers...i feel like more are just from the sheer amount of posts about this issue online but hey...what do i know...

 

Apprently they are going to fix it next month in APRIL! ;-(

 

 

-- do not edit below this line --

Hello,

Our customer support team personnel has replied to your support request #566646: 

We apologize for the inconvenience. This issue causes credit scores to be unavailable at times for roughly 1,400 of our 5 million users. We are planning a release in April which will eliminate this problem for these users. Thank you for your patience.

CS96

We hope this response has sufficiently answered your questions. If not, simply reply to this e-mail. To ensure that we provide you with the fastest service possible, please do not edit the e-mail subject when replying.

Thanks for using Credit Karma!

Credit Karma Support

$1200 $1250 $1250 NPSL $5300 $1350 $2537

$2250 $5000 $7500 $2416 $6500 $3000
New Contributor
AtlantaWill30339
Posts: 52
Registered: ‎11-24-2010
0

Re: credit Karma not updating

I just recieved a response from them... Can't really make much out of what they said thought.

 

Our customer support team personnel has replied to your support request #XXXX: 

We apologize for the inconvenience. This issue causes credit scores to be unavailable at times for roughly 1,400 of our 5 million users. We are planning a release in April which will eliminate this problem for these users. Thank you for your patience.


We hope this response has sufficiently answered your questions. If not, simply reply to this e-mail. To ensure that we provide you with the fastest service possible, please do not edit the e-mail subject when replying.

Thanks for using Credit Karma!

Credit Karma Support

Valued Contributor
annielorie
Posts: 1,207
Registered: ‎02-19-2012
0

Re: credit Karma not updating

Funny should we take a tally and see how many of that 1,400 are on FICO HAHA  So I guess until April everyone has to hold their breath and pray


Starting Score: 0
Current Score: TR??FICOEQ ?? FICO
Goal Score: 760

Lowes7,000 Discover More 2800. Jcpenny 6,000
Chase freedom 800 Never take NO for an answer!!
Valued Contributor
GoodCredBen
Posts: 1,533
Registered: ‎10-25-2011
0

Re: credit Karma not updating

I updated mine today just fine. 

----- IF you find my post helpful, Select the star in the KUDOS button! :smileyhappy:
Starting Score: 512 10/2011 Current Score: EQ: 686 | TU: 689 | EX: 661
In My Wallet: SFCU Visa: $10,000 | UECU Visa: $5000 | WellsFargo: $3900 | Cap1 QS: $3500 | Cap1 QS: $3000 | Cap1 AU: $1750
Gardening Since: 6/1/2014
May the debt elimination begin! 9680/27150
Regular Contributor
randaljon
Posts: 229
Registered: ‎02-15-2011
0

Re: credit Karma not updating

I have figured out when every single one of my credit accounts posts balances and info to the CRAs. Seems like TransUnion is a little behind Experian and Equfiax in updating accounts. 1-3 days behind.


Starting Scores(Jan/2011): EQ 564 TU 538 EXP 576
Current Score: EQ 692 TU 728 EXP 710 (Quizzle FAKO)Goal Score: 720


Wallet: Grow Visa 500, Capital One MC 2000, Capital One MC 1250, Paypal MC 3000, Jared 10500, Kay 2000, Walmart 2050, TJX Rewards 1200
Regular Contributor
lovinlifeinkc
Posts: 154
Registered: ‎12-21-2011
0

Re: credit Karma not updating

Credit Score
720:smileyvery-happy:
Credit Rating
Excellent
Report Date
3/14/2012
 
 
I guess if you want an updated score you have to buy a new credit report.    Seems to be the only way to get an accurate report. 
Starting Score Aug 2011 590/ Gardening until 2013!!
Current Score Walmart 683/ FICO Equifax 722/738/ 708 Transunion FICO 700/ 725 Credit Karma 648/678/
Goal Score 750
Credit Cards- Orchard $300, Capitol One $300/$500, Amazon $600/$1300 Pennys $700, Walmart $250/$700, Discover $2000, Chase $1500 Pending Citi/Declined Cit- Inquires and new credit....... GARDENING UNTIL 2013 or home loan time!!! Help me stay strong!!
Frequent Contributor
jausanka
Posts: 483
Registered: ‎05-06-2009
0

Re: credit Karma not updating

I'm one of the lucky 1400. :-|

Moderator Emeritus
llecs
Posts: 32,880
Registered: ‎08-04-2007
0

Re: credit Karma not updating

For those of you who were cut off, were you pulling daily? For those not cut off, were you pulling daily?    *flashbacks to the days of TC's action of blocking new report pulls on daily pullers*

 

FWIW, it worked for me, but I only look 1-3x/mo.

Senior Contributor
Booner72
Posts: 3,889
Registered: ‎05-24-2011
0

Re: credit Karma not updating

Pulling at least 3-4 times a week - especially around the beginning of them month, for DH and myself.  No problems.

STARTING: 11/24/10 EQ-584 EXP-648 TU04-595
CLOSED FIRST HOME 8/19/11 EQ-630 EXP-691 TU04-653
CURRENT: EQ-701 EXP-??? TU08-720
Established Contributor
shane82388
Posts: 969
Registered: ‎07-16-2010
0

Re: credit Karma not updating

i havent been able to pull since the 8th....got it to work yesterday and it doesnt work again today....showed a significant drop in utilization but no score change...weird.

$1200 $1250 $1250 NPSL $5300 $1350 $2537

$2250 $5000 $7500 $2416 $6500 $3000

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