Hi Schoolbuskid... I can tell you about my experience with them. I am on my third
car loan with Cap 1... all current.. never a day late. I want to trade in my current
vehicle, so, I have been shopping around for a new loan. I have been denied by
Cap 1 .. which I find really odd.. since my credit situation is better than it was, my
scores higher, my utilization down to as low as it has ever been and I have a history
with them. Any way, I called and they told me they do not recon. Everything is done
by computer. No manual reviewing. I find that odd, but, that's what I was told.
She said... there is something the computer doesn't like on your application but I
can't tell you what it is.. we have no info. They are absolutely no help at all. So,
there you have it. If you have better luck than I did, please post your experience.
I ended up getting approvals from Roadloans and Toyota so.. Cap 1 can sit and
spin!