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Factory order

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DarkKnight_Credit
New Contributor

Re: Factory order


@Anonymous wrote:

@DarkKnight_Credit wrote:

It's also my first time doing a factory order. And my dealer told me it's going to take about 5 months to have it delivered. The delivery has been slow this year. With that said, I've been asked about a deposit and how much I can put down, but they never charged me for some reason. Is that normal?


Production delays have been pretty extreme this year, so 5 months is pretty reasonable. Not charging you for the deposit is not unheard of, some dealerships don't charge cards and just keep the card number on file. Some dealerships will chage a card and then refund when you purchase, if you are putting no money down. It just depends on dealer policy.


Interesting! It was my first time making an order, so I wasn't aware. Thanks for the info.

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Message 31 of 50
Loquat
Moderator Emeritus

Re: Factory order


@Horseshoez wrote:

@iced wrote:

@Loquat wrote:
Until this chip shortage gets resolved there isn't much haggling to be done anyway. Many dealers are holding MSRP or charging over depending on their inventory.

I don't agree with this but not much you can do if you live in an area where dealers are doing this type of stuff.

Take a deal if you can find one and be willing to walk away if you can't is what I'm suggesting to folks these days.

I never found haggling to be effective in special order cases. I'm basically going to a car manufacturer and telling them I want a specific car in a specific configuration that only they can make, so I don't really have expectations that they're going to budge off MSRP given they're the one and only place I can buy said car from.


Simply put, you're leaving money on the table.


@Horseshoez That's not exactly true.  I can tell you when I was at the dealership, unless you ordered something that was within the realmn of what we typically stock, we wouldn't even consider dropping not even a cent on special orders.  

 

Usually someone is ordering because they couldn't find what they wanted out of the MANY varieties of a specific vehicle.  We stock what we're confident we can sell in our market.  If a customer can't find what they want on our lot and we can't dealer trade for it, that means it's rare enough that no one wants that vehicle in whatever configuration.  

 

So with that being said, if you're ordering for those reasons, chance are we don't want what you're ordering anyway thus we're not going to come off a cent for you to continue with the purchase that you already agreed to prior to placing the order.

 

This is why dealerships hold credit card numbers and deposits for special orders.  So if they do get stuck holding the bag, at least they've been compensated in some way for it.  Most new car dealerships are under floor plan financing, we're paying a hefty price for vehicles to sit.  So if you're ordering something so rare or obscure that we have little confidence in selling in the event you back out, trust me, we'll hit your credit card for the deposit even if we don't do it up front.  

Message 32 of 50
Horseshoez
Senior Contributor

Re: Factory order


@Loquat wrote:

@Horseshoez wrote:

@iced wrote:

@Loquat wrote:
Until this chip shortage gets resolved there isn't much haggling to be done anyway. Many dealers are holding MSRP or charging over depending on their inventory.

I don't agree with this but not much you can do if you live in an area where dealers are doing this type of stuff.

Take a deal if you can find one and be willing to walk away if you can't is what I'm suggesting to folks these days.

I never found haggling to be effective in special order cases. I'm basically going to a car manufacturer and telling them I want a specific car in a specific configuration that only they can make, so I don't really have expectations that they're going to budge off MSRP given they're the one and only place I can buy said car from.


Simply put, you're leaving money on the table.


@Horseshoez That's not exactly true.  I can tell you when I was at the dealership, unless you ordered something that was within the realmn of what we typically stock, we wouldn't even consider dropping not even a cent on special orders.  

 

Usually someone is ordering because they couldn't find what they wanted out of the MANY varieties of a specific vehicle.  We stock what we're confident we can sell in our market.  If a customer can't find what they want on our lot and we can't dealer trade for it, that means it's rare enough that no one wants that vehicle in whatever configuration.  

 

So with that being said, if you're ordering for those reasons, chance are we don't want what you're ordering anyway thus we're not going to come off a cent for you to continue with the purchase that you already agreed to prior to placing the order.

 

This is why dealerships hold credit card numbers and deposits for special orders.  So if they do get stuck holding the bag, at least they've been compensated in some way for it.  Most new car dealerships are under floor plan financing, we're paying a hefty price for vehicles to sit.  So if you're ordering something so rare or obscure that we have little confidence in selling in the event you back out, trust me, we'll hit your credit card for the deposit even if we don't do it up front.  


Then your dealership wouldn't have gotten a sale.  My wife and I have purchased more than 40 cars over the years and most were special ordered because they were definitely not what would have been kept on the lot.  In every case they were more than willing to negotiate very attractive prices.  Yes, there was one dealership I'd worked with which was under new ownership when I sent to buy a second car and they said no, fortunately Bergen County New Jersey has several BMW dealerships and the one down the street cut even a better deal than I'd been trying to get.

 

As has been stated, it is advantageous for dealerships to sell cars which haven't been ordered for inventory.

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 33 of 50
iced
Valued Contributor

Re: Factory order


@Horseshoez wrote:


Then your dealership wouldn't have gotten a sale.  My wife and I have purchased more than 40 cars over the years and most were special ordered because they were definitely not what would have been kept on the lot.  In every case they were more than willing to negotiate very attractive prices.  Yes, there was one dealership I'd worked with which was under new ownership when I sent to buy a second car and they said no, fortunately Bergen County New Jersey has several BMW dealerships and the one down the street cut even a better deal than I'd been trying to get.

 

As has been stated, it is advantageous for dealerships to sell cars which haven't been ordered for inventory.


IME with BMW, the deal-cutting only starts to happen if they can locate the special order you want as existing inventory at another dealership. As soon as you're asking them to go back to Regensburg to build a car just for you, the deals stop because that pricing is not under the dealership's control. At that point, you're effectively buying from BMW directly and the dealer is merely your conduit/pickup point (if you didn't do ED when it was still available). You can usually still get the incentives and loyalty bonuses and the like, but they aren't going to slash $5k off the car just because you threaten to walk otherwise. What am I going to do, walk to another dealer who still has to order the car from the same manufacturer who refused to discount it at the first dealership?

Message 34 of 50
Horseshoez
Senior Contributor

Re: Factory order


@iced wrote:

@Horseshoez wrote:


Then your dealership wouldn't have gotten a sale.  My wife and I have purchased more than 40 cars over the years and most were special ordered because they were definitely not what would have been kept on the lot.  In every case they were more than willing to negotiate very attractive prices.  Yes, there was one dealership I'd worked with which was under new ownership when I sent to buy a second car and they said no, fortunately Bergen County New Jersey has several BMW dealerships and the one down the street cut even a better deal than I'd been trying to get.

 

As has been stated, it is advantageous for dealerships to sell cars which haven't been ordered for inventory.


IME with BMW, the deal-cutting only starts to happen if they can locate the special order you want as existing inventory at another dealership. As soon as you're asking them to go back to Regensburg to build a car just for you, the deals stop because that pricing is not under the dealership's control. At that point, you're effectively buying from BMW directly and the dealer is merely your conduit/pickup point (if you didn't do ED when it was still available). You can usually still get the incentives and loyalty bonuses and the like, but they aren't going to slash $5k off the car just because you threaten to walk otherwise. What am I going to do, walk to another dealer who still has to order the car from the same manufacturer who refused to discount it at the first dealership?


I beg to differ, I've factory ordered two BMWs and got $3,000 off the first and over $5,000 off the second; way better deals than if I'd purchased from inventory.

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 35 of 50
iced
Valued Contributor

Re: Factory order


@Horseshoez wrote:

@iced wrote:

@Horseshoez wrote:


Then your dealership wouldn't have gotten a sale.  My wife and I have purchased more than 40 cars over the years and most were special ordered because they were definitely not what would have been kept on the lot.  In every case they were more than willing to negotiate very attractive prices.  Yes, there was one dealership I'd worked with which was under new ownership when I sent to buy a second car and they said no, fortunately Bergen County New Jersey has several BMW dealerships and the one down the street cut even a better deal than I'd been trying to get.

 

As has been stated, it is advantageous for dealerships to sell cars which haven't been ordered for inventory.


IME with BMW, the deal-cutting only starts to happen if they can locate the special order you want as existing inventory at another dealership. As soon as you're asking them to go back to Regensburg to build a car just for you, the deals stop because that pricing is not under the dealership's control. At that point, you're effectively buying from BMW directly and the dealer is merely your conduit/pickup point (if you didn't do ED when it was still available). You can usually still get the incentives and loyalty bonuses and the like, but they aren't going to slash $5k off the car just because you threaten to walk otherwise. What am I going to do, walk to another dealer who still has to order the car from the same manufacturer who refused to discount it at the first dealership?


I beg to differ, I've factory ordered two BMWs and got $3,000 off the first and over $5,000 off the second; way better deals than if I'd purchased from inventory.


Sounds fortunate. I've hit 3 dealers in MA and NH and as soon as it came to special order from BMW, they all gave me the same "sorry, we can't negotiate the price" line, but could if they could find that exact config as an already-built car somewhere, even if it was still on the boat over from Germany.

Message 36 of 50
Gladius
Frequent Contributor

Re: Factory order


@Loquat wrote:

@Horseshoez wrote:

@iced wrote:

@Loquat wrote:
Until this chip shortage gets resolved there isn't much haggling to be done anyway. Many dealers are holding MSRP or charging over depending on their inventory.

I don't agree with this but not much you can do if you live in an area where dealers are doing this type of stuff.

Take a deal if you can find one and be willing to walk away if you can't is what I'm suggesting to folks these days.

I never found haggling to be effective in special order cases. I'm basically going to a car manufacturer and telling them I want a specific car in a specific configuration that only they can make, so I don't really have expectations that they're going to budge off MSRP given they're the one and only place I can buy said car from.


Simply put, you're leaving money on the table.


@Horseshoez That's not exactly true.  I can tell you when I was at the dealership, unless you ordered something that was within the realmn of what we typically stock, we wouldn't even consider dropping not even a cent on special orders.  

 

Usually someone is ordering because they couldn't find what they wanted out of the MANY varieties of a specific vehicle.  We stock what we're confident we can sell in our marketIf a customer can't find what they want on our lot and we can't dealer trade for it, that means it's rare enough that no one wants that vehicle in whatever configuration.  

 

So with that being said, if you're ordering for those reasons, chance are we don't want what you're ordering anyway thus we're not going to come off a cent for you to continue with the purchase that you already agreed to prior to placing the order.

 

This is why dealerships hold credit card numbers and deposits for special orders.  So if they do get stuck holding the bag, at least they've been compensated in some way for it.  Most new car dealerships are under floor plan financing, we're paying a hefty price for vehicles to sit.  So if you're ordering something so rare or obscure that we have little confidence in selling in the event you back out, trust me, we'll hit your credit card for the deposit even if we don't do it up front.  


I factory ordered my vehicle and a coule of thousand off the MSRP as well as a good price for my trade-in (which I still drove adding on miles until my new vehicle arrived).  Wasn't a really "rare" vehicle.  I just wanted a certain color that no other dealership in the state had at the time.  And I only had to put down a $500 deposit.

Message 37 of 50
Loquat
Moderator Emeritus

Re: Factory order


@Gladius wrote:

@Loquat wrote:

@Horseshoez wrote:

@iced wrote:

@Loquat wrote:
Until this chip shortage gets resolved there isn't much haggling to be done anyway. Many dealers are holding MSRP or charging over depending on their inventory.

I don't agree with this but not much you can do if you live in an area where dealers are doing this type of stuff.

Take a deal if you can find one and be willing to walk away if you can't is what I'm suggesting to folks these days.

I never found haggling to be effective in special order cases. I'm basically going to a car manufacturer and telling them I want a specific car in a specific configuration that only they can make, so I don't really have expectations that they're going to budge off MSRP given they're the one and only place I can buy said car from.


Simply put, you're leaving money on the table.


@Horseshoez That's not exactly true.  I can tell you when I was at the dealership, unless you ordered something that was within the realmn of what we typically stock, we wouldn't even consider dropping not even a cent on special orders.  

 

Usually someone is ordering because they couldn't find what they wanted out of the MANY varieties of a specific vehicle.  We stock what we're confident we can sell in our marketIf a customer can't find what they want on our lot and we can't dealer trade for it, that means it's rare enough that no one wants that vehicle in whatever configuration.  

 

So with that being said, if you're ordering for those reasons, chance are we don't want what you're ordering anyway thus we're not going to come off a cent for you to continue with the purchase that you already agreed to prior to placing the order.

 

This is why dealerships hold credit card numbers and deposits for special orders.  So if they do get stuck holding the bag, at least they've been compensated in some way for it.  Most new car dealerships are under floor plan financing, we're paying a hefty price for vehicles to sit.  So if you're ordering something so rare or obscure that we have little confidence in selling in the event you back out, trust me, we'll hit your credit card for the deposit even if we don't do it up front.  


I factory ordered my vehicle and a coule of thousand off the MSRP as well as a good price for my trade-in (which I still drove adding on miles until my new vehicle arrived).  Wasn't a really "rare" vehicle.  I just wanted a certain color that no other dealership in the state had at the time.  And I only had to put down a $500 deposit.


And that's probably why you were able to still negotiate...because the vehicle wasn't rare, it was just a color that the dealer didn't have but probably wouldn't have had a hard time getting rid of the unit in the event you decided to change your mind. 

Message 38 of 50
Horseshoez
Senior Contributor

Re: Factory order


@Loquat wrote:


And that's probably why you were able to still negotiate...because the vehicle wasn't rare, it was just a color that the dealer didn't have but probably wouldn't have had a hard time getting rid of the unit in the event you decided to change your mind. 


Mine were almost universally rare in the sense they were something virtually no dealership would order for stock.  Why?  Because they were all fully tarted up models except having 3-pedals under the dash.

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 39 of 50
Gmood1
Super Contributor

Re: Factory order

Just placed a factory order for a  new model that isn't on the lots yet.

I have zero intentions of paying over invoice for it. And will absolutely not pay MSRP.

They can keep it and sell it to some one else, if that's the case.

 

Too many vehicles are being built daily, to take a hosing on one vehicle IMHO. 

Same folks buying over MSRP are the same ones paying ludacris prices for housing.😂

 

Ether way, you'll be upside down, once the market settles and corrects itself..

 

Message 40 of 50
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