I had purchased a car in 2016 and they financed it i made my payments on time never heard a peep out out of them my current car is a lease and it is leased thru them as well.
So far all has gone well for us. They were the only bank willing to loan $39k for a $34k vehicle and allow more than 36 months to pay for it.
I make a payment every week on a loan that was scheduled to be 84 months (not smart to go that long I know) after twelve months of weekly payments it says there are 65 payments remaining-- to clarify the shady looking math, the minimum payment is $619 a month and we pay $175 a week (roughly $700 a month).
I have spoken with someone with Ally 3 times now, first encounter was three day's after taking possession of the vehicle-- they called me and asked for my ssn, I told them I don't provide that information to people over the phone -- the caller was frustrated with my response and informed me they would mail the welcome packet to the address provided since I refused to cooperate with them.
Second encounter was myself calling them to verify they would count weekly payments as valid payment as long as all weekly payments equaled or exceeded the minimum monthly payment by the payment due date -- they confirmed this was acceptable.
Third was to discuss a possible home loan. The LO was awesome to deal with sufficiently answered all of my questions and offered some pointers to improve my pre-qualification loan amount (F.Y.I. you must stay with the same employer for two years for them to consider part-time employment income as income for a home loan. Full time employment counts at any length so long as there have been no gaps exceeding 35 days).
Overall, I wouldn't hesitate to get another auto loan from Ally (I only wish they allowed me to track the loan in Quicken).
I make a payment every week on a loan that was scheduled to be 84 months (not smart to go that long I know) after twelve months of weekly payments it says there are 65 payments remaining-- to clarify the shady looking math, the minimum payment is $619 a month and we pay $175 a week (roughly $700 a month).
I have spoken with someone with Ally 3 times now, first encounter was three day's after taking possession of the vehicle-- they called me and asked for my ssn, I told them I don't provide that information to people over the phone -- the caller was frustrated with my response and informed me they would mail the welcome packet to the address provided since I refused to cooperate with them.
Second encounter was myself calling them to verify they would count weekly payments as valid payment as long as all weekly payments equaled or exceeded the minimum monthly payment by the payment due date -- they confirmed this was acceptable.
Third was to discuss a possible home loan. The LO was awesome to deal with sufficiently answered all of my questions and offered some pointers to improve my pre-qualification loan amount (F.Y.I. you must stay with the same employer for two years for them to consider part-time employment income as income for a home loan. Full time employment counts at any length so long as there have been no gaps exceeding 35 days).
Overall, I wouldn't hesitate to get another auto loan from Ally (I only wish they allowed me to track the loan in Quicken).
