Hi Forum members!
Our product team needs help to make our products better. Here is a message from the team:
We’re looking for ways to improve our products and develop exciting new solutions. If you want to help us build solutions driven and inspired by your needs, please join as we need your input and candid feedback. Help us understand and capture experiences you’ve encountered trying to understand and manage your credit and you can be at the center of helping us solve for them. Sign up for this unique opportunity to be part of myFICO User Research and help shape the future of the credit industry.
Q & A
Q: What is user research?
A: User research is a broad description of observation and feedback techniques to understand the behavior, needs and motivation of users. Although that sounds scientific, your part will be easy. You only need to be yourself!
Q: What happens after I sign up?
A: You’ll be added to our list of awesome volunteers interested in participating in our user research studies.
Q: How will I be selected to participate in a study?
A: Each research session has its own distinct criteria. Participants will be selected based on FICO’s requirements. We may contact you with a few more questions to ensure the proper fit. While we’d love to get everyone’s opinion and feedback, we cannot guarantee that you will be selected :-(
Q: How long will this take?
A: You should be willing to participate in one or more in-depth hour-long discussions.
Q: How will my information be used?
A: All information provided is treated as confidential information and will be used by FICO for research and product purposes. We’ll use your contact information to communicate with you regarding the user research. We don’t provide your information to any unauthorized third-parties or partners. You can opt-out at any time by emailing us a friendly note at email@example.com
We are still recruiting for our user research panel! If you want to be a part of developing and improving myFICO's products, this is the perfect opportunity for you. We need your input!
If you get chosen and participate in the one hour phone interview, you'll receive a promo code for a free 3B report. How does that sound?
Sign up soon!!