Hello forum,
I am not understanding the rationale with GMAC. I had a lease with them that ended last month. I had two options, give the car back or refinance. GMAC gave me the option to r-finance the car through them and I did. When I spoke to them I specifically asked would this be a new account with a new tradeline and the two people I spoke with said yes and that the lease agrement line would be reported as $0 and a new line would be listed after my first payment.
Well today I called to find out that the account would NOT be listed as a new account and that it would continue as the original account. I don't understand how this is possible. My original was a SMARTBUY and now its a "retail" account. I had a repossession for literally 2 days and now for the next 36 months this will be listed as such! I asked them at least 4 times these questions and each time I rceived the same answer and now this is not the case!! WHYY??????
Is there anything I can do about this? I am sooooo mad.
Also, on my EQ account this tradeline is listed as a CLOSED account and no matter what I have done EQ keeps stating that its showing as open in the computer. I cam go to the dispute section and its listed under its CLOSED section. I have disputed twice and they fixed it the first time and that lasted 2 DAYS What should be my next step with that?