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Not understanding GMAC

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aquatic1
Established Contributor

Not understanding GMAC

Hello forum,

I am not understanding the rationale with GMAC.  I had a lease with them that ended last month.  I had two options, give the car back or refinance.  GMAC gave me the option to r-finance the car through them and I did.  When I spoke to them I specifically asked would this be a new account with a new tradeline and the two people I spoke with said yes and that the lease agrement line would be reported as $0 and a new line would be listed after my first payment.

 

Well today I called to find out that the account would NOT be listed as a new account and that it would continue as the original account.  I don't understand how this is possible.  My original was a SMARTBUY and now its a "retail" account.  I had a repossession for literally 2 days and now for the next 36 months this will be listed as such!  I asked them at least 4 times these questions and each time I rceived the same answer and now this is not the case!!  WHYY??????

 

Is there anything I can do about this?  I am sooooo mad.

 

Also, on my EQ account this tradeline is listed as a CLOSED account and no matter what I have done EQ keeps stating that its showing as open in the computer.  I cam go to the dispute section and its listed under its CLOSED section.  I have disputed twice and they fixed it the first time and that lasted 2 DAYS  What should be my next step with that? 


Starting Score: EX:603
Current Score: EX:603 (10/16/19)
Goal Score: EX:740


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