Bj’s Mastercard will not support you if you have a dispute against a vendor that charges you for fraudulent activity. Do not waste your time applying for this card because their horrible customer service is not worth the benefits! They will always believe the vendor no matter how much proof you have.
Did you have the Business Version of this card?
Summary of your dispute? when did the charge show up? when were goods delivered? What is the nature of the dispite?
When did you place the dispute? Was it Chip/swiped? Phone?
You always can sue the company that charged the card too
Hi @Tracyrae8, the thread you replied to is quite old so I've moved your post to a new thread.
I did a search on the product and the MLM behind it. I wish you luck.
I would dispute under "Not as Described or Defective Merchandise"
The BJs is a WORLD Mastercard...
and if that fails...
you can always start a lawsuit... might cost you a 1,000 but could be worth it... at least threaten with one..
do they have a BBB page?
I have been disputing it for six months. The merchant stated I will not be refunded If I ship the product back, he said once it’s opened...it is not returnable. Problem is, how do you know if it works or not if you don’t open it??
Lawsuit would end up costing me more than this is worth. Boxes and charges were around $850. I don’t want to lose anymore money by creating a lawsuit!
It was great advice though,
I’m sorry to hear of your troubles and hope that it will eventually be resolved in your favor. Just as a note and this applies to most, if not all, small business credit cards, but they do not have the same protections for consumers as personal credit cards do. One of the downsides of having them. I would actually like to hear from others as to how disputes on their business cards have been handled. Fortunately I have no had that type of problem so I am interested to see how other creditors have handled them in the past.