I've been with WF for over 6 years. Person as well as business checking and savings. I had the Cash Wise personal card for 2 years before they recently offered to pc me to the active cash card. I own a small business and have deposited $15k-$20k per month into my business checking account consistently for almost 2 years. $80k equipment loan paid flawlessly for 4 years. Personal scores in the high 600s. I recently applied for a business credit card. There was some sort of glitch during the app process and I ended up with 2 hard pulls each report and a third hard pull two days later. I called today to check the app status and I was denied for too many recent inquiries. All this crap about "relationship banking" is a myth with WF. As much as I hate switching banks, I can no longer justify continuing to bank with them. It would be something different if they didn't know my banking history but they have access to all my accounts and can clearly see my financial history.
@SeeSaw wrote:I've been with WF for over 6 years. Person as well as business checking and savings. I had the Cash Wise personal card for 2 years before they recently offered to pc me to the active cash card. I own a small business and have deposited $15k-$20k per month into my business checking account consistently for almost 2 years. $80k equipment loan paid flawlessly for 4 years. Personal scores in the high 600s. I recently applied for a business credit card. There was some sort of glitch during the app process and I ended up with 2 hard pulls each report and a third hard pull two days later. I called today to check the app status and I was denied for too many recent inquiries. All this crap about "relationship banking" is a myth with WF. As much as I hate switching banks, I can no longer justify continuing to bank with them. It would be something different if they didn't know my banking history but they have access to all my accounts and can clearly see my financial history.
Agree i would be upset as well. Though i will say people put too much on " relationship ^ banking. A Bank or CU will only serve their needs as so much as it helps them . In the end do whats best for you. You are a number to them so just be a letter to them, C YA 
Do I need to say anything other than dealing with them after what they have done to consumers.....
Yeah, I tried to hang in there and deal with it because, as a trucker, the national presence has really been beneficial but during the pandemic, I had to adapt and rely more on an online and digital method of operation.
Well, sign my name on the "lesson learned" list. I'm moving my business to NavyFed or American express unless anyone has any other recommendations I should consider.
Ive had good luck with Chase. The inly reason I opened a Chase account, they have low cost ACH services. I do all my payroll through them and I havent been let down in the last couple years of using them. A couple bumps in the road, but all in all, good for what I need. It took a while to go through all the different banks websites and figure out exactly what services I need from a bank. I still have biz accounts at a local CU, but dont use it too much.
I couldn't agree more! Wells has never valued relationships with its customers, in my opinion. I banked with them for 12 yrs, both business and personal accounts. I eventually was so fed up with them that I closed all my accounts and moved over to Navy Fed & Chase. Come to think of it, I never even received a pre-approval offer from them despite being approved by many other institutions.
Starting FICO 8s | 06/2018: EX 601 ✦ EQ 605 ✦ TU 590
