AMEX Online Application Process

[AverageJoe1970]

I've tried a couple of times to apply for a new card at the American Express website. Once I complete the first screen the progress "wheel/circle" just keeps spining and spining - like for 3 minutes. Anyone experience this? Thoughts?

[Imperfectfuture]

Apply over the phone? But first, make sure none of the apps went through.

[Anonymous]

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@Imperfectfuture wrote:
Apply over the phone? But first, make sure none of the apps went through.

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Agree.  OP you should check the AMEX application status page to see of the applications went thru

[AverageJoe1970]

Fortuantely there's no record of my app., because I tried 3 times. Figured it was a server issue. Good deal. Will call. Thanks.

[Anonymous]

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@AverageJoe1970 wrote:

I've tried a couple of times to apply for a new card at the American Express website. Once I complete the first screen the progress "wheel/circle" just keeps spining and spining - like for 3 minutes. Anyone experience this? Thoughts?

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This happened to me when I applied a while ago for a ED. I called CS and they told me that my application was not on file. I checked the status of the application and nothing. I decided to wait 24 before to apply again. CSR confirmed that my application was never received.

The next day, I received an email that my application was approved, so everything could happens.

[TURNERHOOVER]

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@AverageJoe1970 wrote:

I've tried a couple of times to apply for a new card at the American Express website. Once I complete the first screen the progress "wheel/circle" just keeps spining and spining - like for 3 minutes. Anyone experience this? Thoughts?

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There was major spinning time for me during the approval process but it might have been a full minute at most. Actually the most agonizing minute of my life in recent memory. 

[joedtx]

AverageJoe, how did it go any luck?

When I applied for my cards I did the online app because I thought it would give me prefereance because I was a member, it really did seem to take a while probably like 60 seconds that felt like 6 mins, but I was lucky I guess.

[AverageJoe1970]

Yeah, I called the next day and applied. Great customer service, as always. I don't think the online app form liked my Mac.

[Anonymous]

I applied yesterday online on my mac for a BCP. As an existing member it had the option to enter my card info or my online account info. I was waffling all day whether to apply or wait until I could see that my latest payment had been applied. The first time I entered my card info and it took me to a screen to fill out my info (or confirm it...maybe it was already there). I changed my mind and quit out of it. I put my card away and backed away from the computer. But an hour later, I decided to go for it. I tried to just use my online account, and it kept giving me a message similar to 'we can't complete your request at this time' and gave a phone number to try. I didn't feel like calling, so I waited. I was SURELY going to wait for today. But later, I grabbed my card and tried and got right in, no problem. Approved in seconds for the BCP. I don't know if the 'use my online account info' part was never working or if I just happened to hit the site when it was working twice when I entered my card info instead. 

[wmweeza]

I had the same problem. Back before I was planning on applying I went through the application just to see what the process was, and that circle thing on step 2 (I think) just kept spinning and it wouldn't progress. I'd just try another day