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Good luck on your Alliant credit card application OP!![]()
Troy - I think they've been a little backed up after the holidays as their response time has been a bit longer. My husband sent them a basic secure message communication with a question about his current accounts, it took them some time to reply - and the rep apologized and said they were catching up after the holidays.
I wouldn't worry and perhaps call them on Friday to check in if you have not heard back.
@Anonymous wrote:Troy - I think they've been a little backed up after the holidays as their response time has been a bit longer. My husband sent them a basic secure message communication with a question about his current accounts, it took them some time to reply - and the rep apologized and said they were catching up after the holidays.
I wouldn't worry and perhaps call them on Friday to check in if you have not heard back.
+1
Or send a secure message.
Well, still no news. Apparently they take their own sweet time on CC apps! Lol I am a member with savings/checking established. So I am sure they could message me or use the email address provided in the app. The suspense is killing me! I am trying to be patient and just let them do their thing. I never dreamed I would be sitting at a week later with no answer.
Why not call them? Chances are, you're going to have to talk to them face to face (so to speak) eventually.
Yeah i guess most cu's only have their loan officers in m-f and maybe saturday.
I know NFCU is 365, 24/7 for every need that a customer may have.
@Anonymous wrote:
I called in, Rep said very odd not to have heard something and to call back in tomorrow. I will call them back first thing in the morning. Fairly antequated system here I guess. She could not look anything up for me! Said that if it was approved it would be listed in my account summary. It's not there, so I can only imagine at this point. Lol
They can usually respond to your request just to know status if you send them a secure message (they do respond to secure messages over the wekeend) , but it may be best to just wait and call tomorrow.