Amex BCE - strange call

[ecxpa]

Got the Plenti card 2 days ago and decided to go for the BCE today and got message to call which I did.  The rep asked about recent app for the Plenti card and said a HP had been done for that card and another HP would have to be done on this app but they didn't want to do it tonight and that I should call back in 5 days.  Anybody know what this means.  I know generally Amex doesn't do HP's on existing members unless there is an approval.  Does this sound like another approval or what.

[Anonymous]

Strange

[SecretAzure]

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@ecxpa wrote:

Got the Plenti card 2 days ago and decided to go for the BCE today and got message to call which I did.  The rep asked about recent app for the Plenti card and said a HP had been done for that card and another HP would have to be done on this app but they didn't want to do it tonight and that I should call back in 5 days.  Anybody know what this means.  I know generally Amex doesn't do HP's on existing members unless there is an approval.  Does this sound like another approval or what.

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How was their english? Did they seem to you to be legit?

[ojefferyo]

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@ecxpa wrote:

Got the Plenti card 2 days ago and decided to go for the BCE today and got message to call which I did.  The rep asked about recent app for the Plenti card and said a HP had been done for that card and another HP would have to be done on this app but they didn't want to do it tonight and that I should call back in 5 days.  Anybody know what this means.  I know generally Amex doesn't do HP's on existing members unless there is an approval.  Does this sound like another approval or what.

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The system automatically puts the app on a hold. There's nothing anyone can do to push it through. It's normal but maybe the CSR didn't explain it to you well. It's part of their security protection. 

[ecxpa]

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@ojefferyo wrote:

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@ecxpa wrote:

Got the Plenti card 2 days ago and decided to go for the BCE today and got message to call which I did.  The rep asked about recent app for the Plenti card and said a HP had been done for that card and another HP would have to be done on this app but they didn't want to do it tonight and that I should call back in 5 days.  Anybody know what this means.  I know generally Amex doesn't do HP's on existing members unless there is an approval.  Does this sound like another approval or what.

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The system automatically puts the app on a hold. There's nothing anyone can do to push it through. It's normal but maybe the CSR didn't explain it to you well. It's part of their security protection. 

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I have experienced the hold you speak of and maybe you are right .....this may be all there is to it.  However,  I have never been told though that another hard pull would be done and I've never had a hard pull unless it was an approval.  Guess I will have to wait until Monday to find out.

[Anonymous]

I just went thru this 3 weeks ago. I appd for Delta PLAT and was instantly approved. I immediately appd for BCP and got the "please call us, we need to speak with you". I called and the girl just asked a few basic identity questions and said "they cannot process two apps on the same day, you'll hear back from us in 4 or 5 days". I checked the status webpage everyday and it just stayed "in process". I had appd on Monday, and the following Monday morning, I checked my status at 4 AM and it had changed to "approved". I also received an alert that morning from EX and sure enough, they pulled my credit again. I didn't receive an email for two more days. So I'm betting you'll experience something very similar. They only apps they'll do back to back and approve seem to be a charge card followed by a credit card. But they won't usually approve back to back credit cards.

[ecxpa]

App had been "in Progress"........got up late this morning and it showed the BCE Approved.......... called and got my SL , I was approved for 17.9K which again is strange but I will gladly take it.  So ......in the past wk Amex has increased by CL by 32.9K,  with my Delta Gold that gives me over 50K with Amex on revolvers plus I have the ol green goblin with NPSL.......what can I say I love Amex now.  Mods may want to move this to approvals.

[Anonymous]

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@ecxpa wrote:

App had been "in Progress"........got up late this morning and it showed the BCE Approved.......... called and got my SL , I was approved for 17.9K which again is strange but I will gladly take it.  So ......in the past wk Amex has increased by CL by 32.9K,  with my Delta Gold that gives me over 50K with Amex on revolvers plus I have the ol green goblin with NPSL.......what can I say I love Amex now.  Mods may want to move this to approvals.

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Wow... Very nice and congrats on the approvals..

[ecxpa]

I got nice into 0% APR for over a year on both cards.........renovating rental property right now and over 30K o% money is super nice.