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Amex Gold not appearing

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Chazzay12
Frequent Contributor

Amex Gold not appearing

So I'm more or so just curious here. I already have an Amex BCE and Green. I have no need for any new cards at this time but as I've check my accounts I've come to realize that the Amex Gold card doesn't appear anywhere online for me. I can't even search for it. 

I just thought this was weird and if anyone has the same issue or what. I show as preapproved for the Platinum and other cobranded cards so I don't think it has to do with that. 

like I said I'm not trying or planning to apply I'm just curious why it might not show up online at all. 

Discover It (Student) $1500 | Capital One QS $2300 | Amex BCE $4800 | Chase FU $3200 | Amex Green NPSL | CSP $4200 | Discover it $3000
Car loan w/ Langley 3.5%
Homeowner since April 2023

Starting Score: 580s
Current Score as of May 2024: EX 668, TU 671, EQ 646
Goal Score: 700+, working on paying high utl cc debt


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Message 1 of 16
15 REPLIES 15
cashorcharge
Community Leader
Super Contributor

Re: Amex Gold not appearing

Not entirely sure...especially since you're claiming you're pre-approved for the Platinum

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Message 2 of 16
Chazzay12
Frequent Contributor

Re: Amex Gold not appearing

Strange huh? Here's a screen shot of what happens when I search for gold card then click on the link. When trying to open gold card pageWhen trying to open gold card page

 

Shows preapproval for platinumShows preapproval for platinum

 

Discover It (Student) $1500 | Capital One QS $2300 | Amex BCE $4800 | Chase FU $3200 | Amex Green NPSL | CSP $4200 | Discover it $3000
Car loan w/ Langley 3.5%
Homeowner since April 2023

Starting Score: 580s
Current Score as of May 2024: EX 668, TU 671, EQ 646
Goal Score: 700+, working on paying high utl cc debt


Take the myFICO Fitness Challenge
Message 3 of 16
citymunky
Established Contributor

Re: Amex Gold not appearing

For me, the gold card normally appears under the EveryDay Preferred and EveryDay cards. Now I see the Hilton Honors Aspire card, but no Gold card.cars. EDIT. Nevermind, just logged back in and the Gold Card is under my recommended cards.

 

 

 

 

 

 

 

 

 

 

Rebuilding since 2021


Closed CCs
USAA (Jul 2019| Settled CO), Jasper $1 CL (Jul21-Jul22), Sable $250CL{Secured} (Jan22-Jun23), CreditOne Platinum $750CL (Jul21-Aug23), Prosper $1.9K CL (Jan22-Apr24)

Starting FICO 8 Scores:
Current FICO 8 Scores:


Message 4 of 16
Chazzay12
Frequent Contributor

Re: Amex Gold not appearing

@citymunky  Thanks for the update. Interesting. I just researched all over the website and it doesn't appear when I'm logged in anywhere & get error message when I manually search for it. 

Maybe I am just ineligible for the card. Just odd since it shows preapproval message for platinum and I already have green 🤷‍♂️

Discover It (Student) $1500 | Capital One QS $2300 | Amex BCE $4800 | Chase FU $3200 | Amex Green NPSL | CSP $4200 | Discover it $3000
Car loan w/ Langley 3.5%
Homeowner since April 2023

Starting Score: 580s
Current Score as of May 2024: EX 668, TU 671, EQ 646
Goal Score: 700+, working on paying high utl cc debt


Take the myFICO Fitness Challenge
Message 5 of 16
OmarGB9
Community Leader
Super Contributor

Re: Amex Gold not appearing

But it shows up whenever you're NOT logged in, right?


Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 6 of 16
Chazzay12
Frequent Contributor

Re: Amex Gold not appearing

@OmarGB9  that is correct! I just checked. 

if I don't log in and do incognito then it does clearly appear. 

Discover It (Student) $1500 | Capital One QS $2300 | Amex BCE $4800 | Chase FU $3200 | Amex Green NPSL | CSP $4200 | Discover it $3000
Car loan w/ Langley 3.5%
Homeowner since April 2023

Starting Score: 580s
Current Score as of May 2024: EX 668, TU 671, EQ 646
Goal Score: 700+, working on paying high utl cc debt


Take the myFICO Fitness Challenge
Message 7 of 16
OmarGB9
Community Leader
Super Contributor

Re: Amex Gold not appearing

It's weird that it doesn't show up when you're logged in.


Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 8 of 16
Chazzay12
Frequent Contributor

Re: Amex Gold not appearing

Just an update: i ended up chatting with an agent. They sent me another link to try and that didn't work either. They said they'd pass it along and try again in 24-48 hours. 

they mentioned too I am able to apply for the Gold card, so idk 🤷‍♂️  maybe just an IT glitch. Thanks for the feedback everyone

Discover It (Student) $1500 | Capital One QS $2300 | Amex BCE $4800 | Chase FU $3200 | Amex Green NPSL | CSP $4200 | Discover it $3000
Car loan w/ Langley 3.5%
Homeowner since April 2023

Starting Score: 580s
Current Score as of May 2024: EX 668, TU 671, EQ 646
Goal Score: 700+, working on paying high utl cc debt


Take the myFICO Fitness Challenge
Message 9 of 16
TennTillman
New Member

Re: Amex Gold not appearing

I didn't have an Amex so I didn't apply for a specific card, instead I entered my info to see what card I qualified for. It came back with the platinum card. Before excepting I tried preapproval for Gold and it was a no-go.  Applied for platinum and got approved. Strange. I think I will try down grading in a year. 

Message 10 of 16
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