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I received the 7-10 day message for 2 of my Amex CLI requests in the past. I received both CLIs 2 hours after each request. No rush to call IMO.
Its a bit soon to request a CLI, you have to wait 180 days (I think). Also, please dont call Amex EO for things like CLI's, they're there to address more concerning issues.
^ thank you. as are ALL EOs. lol. 7-10 is usually a denial. i get them a lot lol
and the 180 day rule is only if you were approved for a CLI. it's 61 from approval date, 91 if you're denied the CLI and 181 if you're approved
Good to know... I am going to mark my calendar!! I was approved for the Amex Hilton on 4.3.2016....