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Apple card application !!

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Velar_nyc19
New Contributor

Apple card application !!

I tried apping for the apple card this morning and The declined reason was due to the bank having been unable to verify my indentification information, what does that mean ? I dont have a freeze on TU, but I do have a fraud alert, has this happened to someone before ? 

Message 1 of 4
3 REPLIES 3
M_Smart007
Legendary Contributor

Re: Apple card application !!

A fraud alert could definitely be the problem.

Message 2 of 4
MrT_521
Regular Contributor

Re: Apple card application !!


@Velar_nyc19 wrote:

The declined reason was due to the bank having been unable to verify my indentification information, what does that mean ? I dont have a freeze on TU, but I do have a fraud alert, has this happened to someone before ? 


My wife is on about the 4th try right now because of this very reason. It is under review at the moment. I contacted customer service via chat. The agent said to make sure to upload clear pictures of the driver's license. That was not very helpful!

Personal Cards

Business Cards

Debit Cards

FICO 8 Scores (as of Dec 14, 2022)


Message 3 of 4
Duriel
Frequent Contributor

Re: Apple card application !!


@MrT_521 wrote:

@Velar_nyc19 wrote:

The declined reason was due to the bank having been unable to verify my indentification information, what does that mean ? I dont have a freeze on TU, but I do have a fraud alert, has this happened to someone before ? 


My wife is on about the 4th try right now because of this very reason. It is under review at the moment. I contacted customer service via chat. The agent said to make sure to upload clear pictures of the driver's license. That was not very helpful!


Yes I did the prequal half a dozen times before it accepted my clearly readable drivers license. Offered 1500. I passed. 


Message 4 of 4
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