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Apply Online or by Phone?

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Anonymous
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Apply Online or by Phone?

Just wondered,....I have been pre-qualified for the Citi Double Cash card on their website, although I haven't been sent any apps by mail at all. Is it better to apply for a credit card by online app. or by phone? Does one give you better chances of being approved over the other?

Message 1 of 11
10 REPLIES 10
OmarGB9
Community Leader
Super Contributor

Re: Apply Online or by Phone?

Does the online offer state a specific APR? If so, it's pretty solid and I would apply online, making sure to screen cap the offer they're extending you.

Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 2 of 11
Anonymous
Not applicable

Re: Apply Online or by Phone?

It's not actually an online offer, I simply went to the website to see if my credentials qualified for the card. So basically it stated that, given my credit score and other factors, I am eligible for the card. I haven't filled out the app or anything and don't know the APR yet.

Message 3 of 11
Anonymous
Not applicable

Re: Apply Online or by Phone?


@Anonymous wrote:

It's not actually an online offer, I simply went to the website to see if my credentials qualified for the card. So basically it stated that, given my credit score and other factors, I am eligible for the card. I haven't filled out the app or anything and don't know the APR yet.


If it really is a pre approval from their website then it would give you a specific APR.  If you have any questions whether it is or not, post a screenshot of the page you get and we can tell you if it is or not.

 

To directly answer your question there is no difference between applying online or on the telephone.

Message 4 of 11
OmarGB9
Community Leader
Super Contributor

Re: Apply Online or by Phone?

Oh okay then it's not a true prequalification. In that case you'd probably get the same result either way regardless of how you apply.

Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 5 of 11
NRB525
Super Contributor

Re: Apply Online or by Phone?


@Anonymous wrote:

It's not actually an online offer, I simply went to the website to see if my credentials qualified for the card. So basically it stated that, given my credit score and other factors, I am eligible for the card. I haven't filled out the app or anything and don't know the APR yet.


Try it again. In your first post you said you used the prequalification tool. There's only one at Citi. It gives you some form of APR, either a specific one or a range, but it's there. This is what you are looking for:

 

Citi Prequalification Example2.jpg

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 6 of 11
Anonymous
Not applicable

Re: Apply Online or by Phone?

Ok, it gave me an offer at 22.99%. Guess I didn't pay enough attention last time. I don't know how to post my screeny to show it. Now my question is........What the hell? Why would my APR be 22.99% with a 758 FICO score? I have perfect credit history, pay my balance in full monthly, 1 inquiry from Oct 2014, utilization of 3%. Very disappointed. The APR would never apply to me because I pay in full every month, but still......it's the principle.

 

Message 7 of 11
OmarGB9
Community Leader
Super Contributor

Re: Apply Online or by Phone?

I feel like Citi gives lots of people high interest rates. Dunno why. But with your stats you'd probably get a generous SL.

Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 8 of 11
Anonymous
Not applicable

Re: Apply Online or by Phone?

See, that's my concern. I have one credit card currently through my bank and I have an 8.15% APR. Granted, it isn't a rewards card, just a standard card. But if Citi wants to offer 22.99% to someone with flawless, and I mean flawless, credit....then likely they would only offer something like a $1000 CL , to which I would say "keep your lousy card". That is just ridiculous.

Message 9 of 11
Anonymous
Not applicable

Re: Apply Online or by Phone?

Geez, I'm really disappointed. I was really wanting to apply for that card this weekend. So, would that 22.99% ever be lowered or is that for the life of the card?

Message 10 of 11
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