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HI! Does anyone know if they are no longer taking applications online? When I click on the How to Apply button it tells me to visit a branch. Bummer!
We must have overwhelmed them.
They may be trying to claw back some approvals.
I hadn’t used my card since July. I tried to use it twice in SanAntonio yesterday and it was declined.
I called in and was told that in August some accounts were suspended for identity verification.
I was asked to go “In Branch”.
Since i’m In Texas, I was asked to send an email asking for direction.
i’ll follow Up on how it turns out
@woodyman100 wrote:They may be trying to claw back some approvals.
I hadn’t used my card since July. I tried to use it twice in SanAntonio yesterday and it was declined.
I called in and was told that in August some accounts were suspended for identity verification.
I was asked to go “In Branch”.
Since i’m In Texas, I was asked to send an email asking for direction.
i’ll follow Up on how it turns out
Just used mine roughly a week ago, worked fine. I only use it every two months or so. I saw where they AR'd my EX report recently.
It's the first AR I've seen from them in a year. lol