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That's one LONG review period. I would try contacting a higher level representative rather than the front-line CSR.
Thanks everyone.
This occasionally happens if an issuer suspects for whatever reason that an application was fraudulent.
It isn't unheard of for someone who has no previous relationship with BoA to wait 2 weeks before they contact for verification. If you haven't heard anything from them by then you should absolutely call, regardless of what their online status page reports. It may be that you will need to submit additional documentation and you'll need enough time to provide it so they can review before 30 days have passed since your submission.