CLI's with Synch Bank - Help w/Message

[Anonymous]

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Hello All. New to posting, but long term lurker. I am trying to get a CLI on my amazon and JCP card. When I request the increase online I get this message:

We apologize for the inconvenience, but we cannot process a credit line increase online for this account

Is that a denial? Or do I need to call in to credit solutions? Where can I find the elusive chat button/function? I've heard a lot of talk about it, but can't find it anywhere when I open my accounts.

Guidance would much be appreciated!

[chalupaman]

That's a denial. How long have you had the JCP card and how many statements have been generated thus far?

Chat is availalble Monday through Friday during business hours. I'd talk with them at around 10 am on one of those days.

[Anonymous]

Thanks for the reply. I've had 5 statements from each.  I have a decent Amazon CL $1100, but my JCP sits at $200 and I use it and PIF every month.

I'll just give it more time.

Thanks again!

[chalupaman]

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@Anonymous wrote:

Thanks for the reply. I've had 5 statements from each.  I have a decent Amazon CL $1100, but my JCP sits at $200 and I use it and PIF every month.

I'll just give it more time.

Thanks again!

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No problem. 

Different Sync Bank cards tend to be different in terms of how much they give out. Some of them you don't have to much spending on and be able to recon for high limits like with Lowes and Sams Club. With my Amazon, it's grown the most out of a lot of the stuff I have with them.

And JCP isn't Sync so I don't know how they work with this stuff. I think you should call the underwriting department with JCP and see what they can do for you.

[SunriseEarth]

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@chalupaman wrote:

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@Anonymous wrote:

Thanks for the reply. I've had 5 statements from each.  I have a decent Amazon CL $1100, but my JCP sits at $200 and I use it and PIF every month.

I'll just give it more time.

Thanks again!

---

No problem. 

Different Sync Bank cards tend to be different in terms of how much they give out. Some of them you don't have to much spending on and be able to recon for high limits like with Lowes and Sams Club. With my Amazon, it's grown the most out of a lot of the stuff I have with them.

And JCP isn't Sync so I don't know how they work with this stuff. I think you should call the underwriting department with JCP and see what they can do for you.

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Both JCP and Amazon are backed by Synchrony (formerly GECRB).

OP, try the Credit Solutions number in the Sticky Threads in this forum

[chalupaman]

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@SunriseEarth wrote:

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@chalupaman wrote:

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@Anonymous wrote:

Thanks for the reply. I've had 5 statements from each.  I have a decent Amazon CL $1100, but my JCP sits at $200 and I use it and PIF every month.

I'll just give it more time.

Thanks again!

---

No problem. 

Different Sync Bank cards tend to be different in terms of how much they give out. Some of them you don't have to much spending on and be able to recon for high limits like with Lowes and Sams Club. With my Amazon, it's grown the most out of a lot of the stuff I have with them.

And JCP isn't Sync so I don't know how they work with this stuff. I think you should call the underwriting department with JCP and see what they can do for you.

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Both JCP and Amazon are backed by Synchrony (formerly GECRB).

OP, try the Credit Solutions number in the Sticky Threads in this forum

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I think I had JCP mixed up with Macy's for some reason. My bad.

[lsutigers]

Its a denial. I have always had luck right before the statement cuts every 4 months. But I think I have maxed out the CL's on some of the sync accounts because the denials letters are worded different. They use to say that not enough time with current limit or something like that. Now they bring up other stuff lol

[Anonymous]

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@Anonymous wrote:

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Hello All. New to posting, but long term lurker. I am trying to get a CLI on my amazon and JCP card. When I request the increase online I get this message:

We apologize for the inconvenience, but we cannot process a credit line increase online for this account

Is that a denial? Or do I need to call in to credit solutions? Where can I find the elusive chat button/function? I've heard a lot of talk about it, but can't find it anywhere when I open my accounts.

Guidance would much be appreciated!

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Denial. Go online and use the chat feature this week and speak with someone. They would be able to do a CLI.

[B335is]

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@chalupaman wrote:

That's a denial. How long have you had the JCP card and how many statements have been generated thus far?

Chat is availalble Monday through Friday during business hours. I'd talk with them at around 10 am on one of those days.

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Quite a few people have had really good results with chat recently.  For a few years I just called Credit Solutions and got decent results as well.  Chat is nice if you don't like to talk on the phone.

[chalupaman]

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@B335is wrote:

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@chalupaman wrote:

That's a denial. How long have you had the JCP card and how many statements have been generated thus far?

Chat is availalble Monday through Friday during business hours. I'd talk with them at around 10 am on one of those days.

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Quite a few people have had really good results with chat recently.  For a few years I just called Credit Solutions and got decent results as well.  Chat is nice if you don't like to talk on the phone.

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I've had good results with chat on Sams Club. On other cards though, I have better luck with the automated system on the phone or just calling Credit Solutions. It always varies what works best with certain Synchrony cards.