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CSR Denied and no option for recon!

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Creditaddict
Legendary Contributor

CSR Denied and no option for recon!

I applied and after just 2 days it was declined so I called into credit to see about a recon or to move CL from my United and open it... he stated credit was not used (despite that they pulled it!) and it was only declined for 5/24 and they could not reconsider the application or have the option to move CL from any of my current chase cards.

I clearly have read some that have gotten by the 5/24 but not nearly as far by as I would have been if I had gotten it but it just seems like Chase is shooting themselves in the foot on this one.

Message 1 of 31
30 REPLIES 30
Ghoshida
Valued Contributor

Re: CSR Denied and no option for recon!

Did you apply in branch?
Message 2 of 31
Creditaddict
Legendary Contributor

Re: CSR Denied and no option for recon!


@Ghoshida wrote:
Did you apply in branch?

No. Online.

I did stop in and see my banker yesterday though to have him check for any pre-approvals and I had none.

Message 3 of 31
wasCB14
Super Contributor

Re: CSR Denied and no option for recon!


@Creditaddict wrote:

I applied and after just 2 days it was declined so I called into credit to see about a recon or to move CL from my United and open it... he stated credit was not used (despite that they pulled it!) and it was only declined for 5/24 and they could not reconsider the application or have the option to move CL from any of my current chase cards.

I clearly have read some that have gotten by the 5/24 but not nearly as far by as I would have been if I had gotten it but it just seems like Chase is shooting themselves in the foot on this one.


...by making it harder for churners, bonus chasers, and people who spread their spending across 50 cards to get one?

 

I don't like the 5/24 rule, but that doesn't mean it's not rational for Chase.

Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 4 of 31
redpat
Senior Contributor

Re: CSR Denied and no option for recon!

The only way around the 5/24 is to see if you are preapproved at a branch and if you are not preappoved don't apply.

Personal Cards: Amex Delta Res | CSR | Citi AA Exec Business Cards: Ink+ | Amex BBP
Message 5 of 31
galahad15
Valued Contributor

Re: CSR Denied and no option for recon!

Sorry to hear about the decline and Chase not being willing to recon  Smiley Sad


Message 6 of 31
kdm31091
Super Contributor

Re: CSR Denied and no option for recon!


@wasCB14 wrote:

@Creditaddict wrote:

I applied and after just 2 days it was declined so I called into credit to see about a recon or to move CL from my United and open it... he stated credit was not used (despite that they pulled it!) and it was only declined for 5/24 and they could not reconsider the application or have the option to move CL from any of my current chase cards.

I clearly have read some that have gotten by the 5/24 but not nearly as far by as I would have been if I had gotten it but it just seems like Chase is shooting themselves in the foot on this one.


...by making it harder for churners, bonus chasers, and people who spread their spending across 50 cards to get one?

 

I don't like the 5/24 rule, but that doesn't mean it's not rational for Chase.


Have to agree. We hate 5/24, but it makes perfect sense for Chase. People don't really "need" more than 5 cards in 24 months. Chase wants long term loyal cardholders and they are being aggressive about enforcing it.

 

In any event, OP, I'm really surprised you of all people didn't already know that 5/24 is non negotiable with recon and that this card was under it. Traditional recon tactics like moving limits don't help with 5/24. The exceptions have all been branch preapprovals. Since you had no branch preapproval I wouldn't have even bothered applying as all indications are you are SOL without a preapproval and over 5/24.

 

All they mean by "credit not used" is that your actual creditworthiness has no bearing on the decision. It's all about 5/24.

Message 7 of 31
Ghoshida
Valued Contributor

Re: CSR Denied and no option for recon!


@Creditaddict wrote:

@Ghoshida wrote:
Did you apply in branch?

No. Online.

I did stop in and see my banker yesterday though to have him check for any pre-approvals and I had none.


Sad!

 

But are you going to hold back on other apps to see if you get pre-approval later? 

Message 8 of 31
Anonymous
Not applicable

Re: CSR Denied and no option for recon!


@Creditaddict wrote:

I applied and after just 2 days it was declined so I called into credit to see about a recon or to move CL from my United and open it... he stated credit was not used (despite that they pulled it!) and it was only declined for 5/24 and they could not reconsider the application or have the option to move CL from any of my current chase cards.

I clearly have read some that have gotten by the 5/24 but not nearly as far by as I would have been if I had gotten it but it just seems like Chase is shooting themselves in the foot on this one.


So what are your #'s/24?

Message 9 of 31
tray
Valued Contributor

Re: CSR Denied and no option for recon!

Creditaddict I would call again speak to another rep don't give up, I too app'd denied received 7-10 day email message over 5/24, next day called to do product change from csp 1st rep going through steps willing to do so then put me on hold came back and said he was not able to.  Hung up phone called right back again spoke with another rep and she was able to product change to the new csr, to add the second rep almost told me the same not able to do but she found a link further down on the computer screen where she was able to do so.  Have to have 10K limit total.  Good Luck


Starting Score: EQ 546 TU 566
Current Score: EQ 693TU 08 729 EX 08 738Need to Garden/New Accounts
Goal Score: 800
Message 10 of 31
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