From a former cli request i called the number and asked to speak to the same person, she turned me back around to application review, which despite the title and different department, i have no doubt are the same CSR's that you speak to normally(not literally the same, but same type of person, repeat same answer, no Customer service experience) and she couldn't even fathom what i was saying, apparently what she wanted to do was process a review, and if there was an error processing they would fix it and resubmit an application for me to yield another credit pull potentially. I would not be made aware of another credit pull being necessary. I obviously declined . i just want a normal, understanding person, even if they can't do it, be concise in what you're declining me. I work in a call center for a major cable/internet company in florida(rhymes with lighthouse) you would liteally be fired on the spot if you spoke in the way some of these CSR's act at my center.
