Capital One Platinum CLI Question

[klrmac]

I'm on chat right now and they are offering me to upgrade from Platinum to QS1 instead of QS.

Still will have the annual fee but at least it will add the rewards.

[Anonymous]

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@klrmac wrote:

I'm on chat right now and they are offering me to upgrade from Platinum to QS1 instead of QS.

Still will have the annual fee but at least it will add the rewards.

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Refuse it.

Insist on No AF QS.

[klrmac]

I'm trying lol he stating the following:

"I understand the point you're making. But I reviewed your account and show that currently there is one offer available on the account and that's QuickSilver One. "

[Anonymous]

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@klrmac wrote:

I'm trying lol he stating the following:

"I understand the point you're making Kyle. But I reviewed your account and show that currently there is one offer available on the account and that's QuickSilver One. "

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Tell them to get lost with that.

I would go with "It looks like I will have to get in contact with the Executive Office then to get some help around here."

[klrmac]

We ended the chat. I told him I'll have to check further into it and have my account further reviewed before opting for a quicksilver one when I want the quicksilver card.

I already have a quicksilver one. What am I going to do with both?

Nixon do you have the EO information?

[Anonymous]

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@klrmac wrote:

We ended the chat. I told him I'll have to check further into it and have my account further reviewed before opting for a quicksilver one when I want the quicksilver card.

I already have a quicksilver one. What am I going to do with both?

Nixon do you have the EO information?

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Start new chat and demand a supervisor.

[klrmac]

His response:

"

Vadin

10:40 AM

Sure, you can certainly check with us or in our department before you proceed. If you need any assistance in the future, please do not hesitate to contact us

Vadin

10:40 AM

I appreciate your time and patience. Is there anything else I can help you with today?"

Well that chat failed miserably

[klrmac]

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@Anonymous wrote:

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@klrmac wrote:

We ended the chat. I told him I'll have to check further into it and have my account further reviewed before opting for a quicksilver one when I want the quicksilver card.

I already have a quicksilver one. What am I going to do with both?

Nixon do you have the EO information?

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Start new chat and demand a supervisor.

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I'll try this Nixon. Hopefully they can do something... I really want the QS no AF. I don't want two QS1.

[klrmac]

LoL The guy I'm on the chat with right now is trying to be slick with his words. And how he phrases his statements... 

"This will be the Quicksilver Card. But the new rewards structure and the 1.5% cash back, however, the annual fee will still apply."

"Is this the quicksilver one card still?"

"It is the quicksilver mastercard with the quicksilver one logo."

LOL!

[Anonymous]

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@klrmac wrote:

LoL The guy I'm on the chat with right now is trying to be slick with his words. And how he phrases his statements... 

"This will be the Quicksilver Card. But the new rewards structure and the 1.5% cash back, however, the annual fee will still apply."

"Is this the quicksilver one card still?"

"It is the quicksilver mastercard with the quicksilver one logo."

LOL!

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Cute, tell him to get lost too.

Maybe better to call...