Hello all, my first card was the Capital One Secured card and it has helped me build my credit up decently. As this is my first card it has a lot of weight in the AAoA and I don't want to get rid of it. I had both chatted and spoken with Capital One to try and get a credit limit increase without an extra deposit but they flat-out tell me it isn't possible and that if my credit has improved I should apply for another Capital One card (such subtle tactics). I then asked if they could waive the annual fee or something but they seemed to act like this was an impossibility as well. Why is Capital One so unhelpful with cardholders of this card? They provide me their own credit score so they should be able to see that it's much higher than what it was nearly 4 years ago.
I no longer want this card but can't do anything about it. Any suggestions?
Thanks in advance
Must garden until 2/1/2022 to hit my goal AAOA. 
If you have other cards without the AF do it. You still get the reporting history for 10 years so no affect to AAoA, and you get to not worry about an AF and get whatever deposit you have tied up with it back 
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If you "need" it, then of course keep it, and see if you can get any head way with the EO.
Lol thank you both for your input. Is it odd to say that I'm attached to it in a sort of weird way? It was my 'in' to this world of credit...I almost feel like I owe them but they are so unhelpful it's the main reason I've never gone for CapOne for anything else since. Amex (BCE) just provides a completely different type of experience...you are worth something to them (or they at least go out of their way to make you feel this way).
@SecretAzure wrote:Lol thank you both for your input. Is it odd to say that I'm attached to it in a sort of weird way? It was my 'in' to this world of credit...I almost feel like I owe them but they are so unhelpful it's the main reason I've never gone for CapOne for anything else since. Amex (BCE) just provides a completely different type of experience...you are worth something to them (or they at least go out of their way to make you feel this way).
I hate to say it because I know exactly how you feel. I am sure a lot of the people on this forum feel the same, but with a BCE and assuming your other cards (if you have any) are comparable to the BCE, then I'd say drop Cap One. Like baller said, it did it's job and now it's time to move on (which it seems you have) 
Drop it like a bad habit. They feel NO loyalty to you. So why should you to them? I can think of much better cards to pay an annual fee for. 
@baller4life wrote:
Drop it like a bad habit. They feel NO loyalty to you. So why should you to them? I can think of much better cards to pay an annual fee for.
You said it, now I'm calling you out on it. Which cards in particular would be better cards to have an annual fee for?
P.S. Anything with miles will probably be wasted on me, I don't travel much.
Cap One Secured, Texaco Chevron MC (Now Synchrony), and Amex BCE is all I have. I've been 'gardening' for a bit.