Chase Application Status Line Question...

[Anonymous]

I was approved early last month for the Freedom card and submitted an application on Saturday for the Marriott. Got an email saying that they would let me know in 30 days about my application. When I call the application status line it gives me the following message after entering my SSN:

"To repeat this information, press 7"
"To end this call, press 9"

"To speak to a CSR, press 0"

Should I wait a few more days since it was a weekend app, or contact a CSR? Thanks in advance!

[CreditCuriosity]

Doesn't sound like a denial..  It has done this for me on both my Freedom and CSP for whatever reason.. Could be approved or verification.. You can wait it out for the letter or possible card to show up or obviously call the anlyast # in the sticky to find out.. Your call..  Don't really understand the blank message. 7-10 days is usually bad, two weeks is usualy good, blank I have always scratched my head, but isn't really bad from what I have read and experienced.

If you do decide to call.. Call the following # and ask status if you so choose.

Chase: 888-245-0625 (Credit Analyst - Recons)

[Anonymous]

I would wait it out or call verification (not recon) and see if they need any further information. The status line for my latest card was still giving me that same blank msg days after Id already received the card. Chase is weird and so is their automated system

[Anonymous]

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@CreditCuriousity wrote:

Doesn't sound like a denial..  It has done this for me on both my Freedom and CSP for whatever reason.. Could be approved or verification.. You can wait it out for the letter or possible card to show up or obviously call the anlyast # in the sticky to find out.. Your call..  Don't really understand the blank message. 7-10 days is usually bad, two weeks is usualy good, blank I have always scratched my head, but isn't really bad from what I have read and experienced.

If you do decide to call.. Call the following # and ask status if you so choose.

Chase: 888-245-0625 (Credit Analyst - Recons)

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Okay. It is sort of odd.  I'll give it another day or so and then call the number you shared if nothing changes. Thanks!

[Anonymous]

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@Anonymous wrote:
I would wait it out or call verification (not recon) and see if they need any further information. The status line for my latest card was still giving me that same blank msg days after Id already received the card. Chase is weird and so is their automated system

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Will do. Thanks!

[Anonymous]

Most likely an approval. When I apped for the CSP at the beginning of the month the status line started out with the 7-10 message, then updated to the 2-week message then once I was approved it updated to  the sme blank message that you are describing. I think its broken LOL

[Anonymous]

Same exact happened to me and it was verification issue. Call the backdoor number and they will give u the number for verification. You have to call that number, answer some questions and they will push the application through. I wouldn't even wait I would call asap. I was going to wait to but then everyone here talked me into calling. Don't call their regular customer service because I did and all they kept saying was its still under review u have to call the backdoor number for them to tell u it's in verification and to get the number. Trust me the same exact thing happened when I applied for the Chase Amazon. The recording wouldn't say anything after I entered my social besides the "press 7 to repeat" and I would press the number to talk to someone and they just kept saying it was still under review. Someone here gave me the backdoor number and I called and got some answers and the right number to call!! It's def a approval stuck in verification. Good Luck

[Anonymous]

Called verification/fraud department and was told that a letter was sent out because my EQ was on ice, which is true. Will follow up once I get the letter. Guess they wanted to double pull me 

[CreditCuriosity]

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@Anonymous wrote:

Called verification/fraud department and was told that a letter was sent out because my EQ was on ice, which is true. Will follow up once I get the letter. Guess they wanted to double pull me 

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Can unfreeze EQ and call and have them pull it if you want..  Chase really loves EQ at leaest for me and a few others I know... See another pull from a different CB already?  Most likely it was just a EQ pull they were trying to get.

[Anonymous]

Just applied tonight and got the same message, along with the same recording when I call the automated number. Planning on calling them Monday, hopefully.