Chase Freedom recon help

kade6767 · ‎04-03-2015

Got the 7-10 message and just wondered which recon number was the best one to call? I see several in the list and one says recon, the other says cr analyst recon, so wonder, are they the same, is one number better than the other?

Walmart Store Card $5,000 Bank of America Cash Rewards $4,500 Chase Amazon Visa $3,000 Capital One QS1 $1,250 Macy's $1,600

Anonymous · ‎04-03-2015

@kade6767 wrote:
Got the 7-10 message and just wondered which recon number was the best one to call? I see several in the list and one says recon, the other says cr analyst recon, so wonder, are they the same, is one number better than the other?

@kade6767,

Use the one for Credit Analyst Recon.. Keep us posted on outcome..

kade6767 · ‎04-03-2015

I did that and she was no help. Telling me they declined it because she see's my Verizon derog which again I to explain that's why I have fraud alert this was fraud I'm fighting with them over and then she said too many new inquiries which again I referenced the fraud alert and her next response was ok, anything else I can help you with? Should I try again or wait until I receive a letter?

Walmart Store Card $5,000 Bank of America Cash Rewards $4,500 Chase Amazon Visa $3,000 Capital One QS1 $1,250 Macy's $1,600

Anonymous · ‎04-03-2015

@kade6767 wrote:
I did that and she was no help. Telling me they declined it because she see's my Verizon derog which again I to explain that's why I have fraud alert this was fraud I'm fighting with them over and then she said too many new inquiries which again I referenced the fraud alert and her next response was ok, anything else I can help you with? Should I try again or wait until I receive a letter?

Try again later this evening.. You have 30 days to recon.. So plenty of time.. What you need is someone with a little bit of compassion to see what you are saying through your eyes so don't give up yet.

kade6767 · ‎04-03-2015

I'll either wait until tonight or until I get the letter. I thought talking to a young lady might be better since the guys don't always seem as compassionate but she was not hearing it from me this morning.

Walmart Store Card $5,000 Bank of America Cash Rewards $4,500 Chase Amazon Visa $3,000 Capital One QS1 $1,250 Macy's $1,600

Anonymous · ‎04-03-2015

@kade6767 wrote:
I'll either wait until tonight or until I get the letter. I thought talking to a young lady might be better since the guys don't always seem as compassionate but she was not hearing it from me this morning.

Definately call back. If you really want it, you can suggest they move some money from your Chase Amazon to open it. That can let them know how serious and passionate you are about the card. Keep us posted on results.