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Chase Pre-approved offers, but when I applied, declined. Confused

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QCS123
Established Contributor

Chase Pre-approved offers, but when I applied, declined. Confused

I'm very confused.  After being in the garden for YEARS, I saw a message in my Chase Bank that I was pre-approved for two credit cards.  Looked at them both and decided to go for the one with the 0% offer for 13months as we are working hard on getting credit cards paid off (I'm at 21% Utilization).  My scores are good at EQ 755, T 750 ad EX 752.  I have a clean history and over 8 years credit length.  Everything reads either excellent or very good per myfico.

 

Interesting fact, when I click credit cards when signed into my Chase Account, I am pre-approved for 4 cards, not just the two cards.  I thought the green preapproved was usually (always?) approvced....so confused.  Has anyone else had this happen to them.  Man first time out of the garden in like 6-8 years....not sure how long it's been at this point!  Definitely NOT what I was expecting!




Message 1 of 17
16 REPLIES 16
NoMoreE46
Community Leader
Senior Contributor

Re: Chase Pre-approved offers, but when I applied, declined. Confused

 I Believe that the star color be it green/black is not a reliable harbinger now.

 

Do you remember if the offer had  a specific interest rate or a range of interest rates?

 

Message 2 of 17
FicoMike0
Senior Contributor

Re: Chase Pre-approved offers, but when I applied, declined. Confused

That sux!

Message 3 of 17
Horseshoez
Senior Contributor

Re: Chase Pre-approved offers, but when I applied, declined. Confused


@QCS123 wrote:

I'm very confused.  After being in the garden for YEARS, I saw a message in my Chase Bank that I was pre-approved for two credit cards.  Looked at them both and decided to go for the one with the 0% offer for 13months as we are working hard on getting credit cards paid off (I'm at 21% Utilization).  My scores are good at EQ 755, T 750 ad EX 752.  I have a clean history and over 8 years credit length.  Everything reads either excellent or very good per myfico.

 

Interesting fact, when I click credit cards when signed into my Chase Account, I am pre-approved for 4 cards, not just the two cards.  I thought the green preapproved was usually (always?) approvced....so confused.  Has anyone else had this happen to them.  Man first time out of the garden in like 6-8 years....not sure how long it's been at this point!  Definitely NOT what I was expecting!


Two comments in no particular order:

  • I set very little store in pre-approvals from any financial institution; in my case I was pre-approved for a Discover card and they denied me, and denied me again after an appeal.  Then there was CapOne; my credit scores were all in the 800s, I had high income, zero debt, and they'd been pestering me for months to apply for a SavorOne; yes, I was approved, but for a teensy $2,000 starting limit, which after two years has not grown a single dollar.
  • Chase can be fickle, I was not pre-approved on the Chase Credit Journey site for anything beyond a savings account, and then I applied at a branch for a CSP and was approved with a starting limit of $11,700.  In your case, I would recommend appealing the denial in a branch.

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 4 of 17
MissLiz
Established Contributor

Re: Chase Pre-approved offers, but when I applied, declined. Confused

Ugh. I'm sorry this happened. If there was ever a time to recon, this would be it. Maybe try going into a branch as opposed to calling. 

“A woman’s best protection is a little money of her own.” – Clare Boothe Luce
Message 5 of 17
SouthJamaica
Mega Contributor

Re: Chase Pre-approved offers, but when I applied, declined. Confused


@QCS123 wrote:

I'm very confused.  After being in the garden for YEARS, I saw a message in my Chase Bank that I was pre-approved for two credit cards.  Looked at them both and decided to go for the one with the 0% offer for 13months as we are working hard on getting credit cards paid off (I'm at 21% Utilization).  My scores are good at EQ 755, T 750 ad EX 752.  I have a clean history and over 8 years credit length.  Everything reads either excellent or very good per myfico.

 

Interesting fact, when I click credit cards when signed into my Chase Account, I am pre-approved for 4 cards, not just the two cards.  I thought the green preapproved was usually (always?) approvced....so confused.  Has anyone else had this happen to them.  Man first time out of the garden in like 6-8 years....not sure how long it's been at this point!  Definitely NOT what I was expecting!


That is a bummer.

And I'm as surprised as you are.

I would call and recon if I were you.


Total revolving limits 568220 (504020 reporting) FICO 8: EQ 689 TU 691 EX 682




Message 6 of 17
Baha3
Member

Re: Chase Pre-approved offers, but when I applied, declined. Confused

I agree with @Horseshoez 

 

Chase can be quite fickle with approvals but once you are in, its easier. One of my family members has a chase checking and a savings account with a decent amount of money in it for years and kept getting denied over the last few years. They ended up applying at a branch location and were approved recently.

AMEX Cards:

Chase Cards:

Citi Cards:

Capital One Cards:

Other Cards:


Message 7 of 17
Wavester64
Valued Contributor

Re: Chase Pre-approved offers, but when I applied, declined. Confused


@QCS123 wrote:

I'm very confused.  After being in the garden for YEARS, I saw a message in my Chase Bank that I was pre-approved for two credit cards.  Looked at them both and decided to go for the one with the 0% offer for 13months as we are working hard on getting credit cards paid off (I'm at 21% Utilization).  My scores are good at EQ 755, T 750 ad EX 752.  I have a clean history and over 8 years credit length.  Everything reads either excellent or very good per myfico.

 

Interesting fact, when I click credit cards when signed into my Chase Account, I am pre-approved for 4 cards, not just the two cards.  I thought the green preapproved was usually (always?) approvced....so confused.  Has anyone else had this happen to them.  Man first time out of the garden in like 6-8 years....not sure how long it's been at this point!  Definitely NOT what I was expecting!


If I were you, and there is a local branch near you, I would go see them in person and recon.






Potential Future Cards

Closed Accounts
Message 8 of 17
myfarouco
New Contributor

Re: Chase Pre-approved offers, but when I applied, declined. Confused

21% uttilization rate is too high , my preaproval disapprears ounce am over 10 % utilization with chase 

Message 9 of 17
Windchill92
Regular Contributor

Re: Chase Pre-approved offers, but when I applied, declined. Confused

Agree with others to recon. Numerous DPs here point to an approval.

Gardening since 07 July 2025; Total Revolving CL: $107.5k
Inquiries: (as of 06 Jan 2025)
EX: 1/6, 2/12, 3/24
EQ: 1/6, 3/12 (2 auto), 3/24
TU: 1/6, 2/12, 3/24
Message 10 of 17
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