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Chase verification... then back to 30 days??

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Anonymous
Not applicable

Chase verification... then back to 30 days??

Hi all,

I apped for Chase FU a week ago. It gave me the 30 days message in email, and the robolady also said 30 days. I checked daily and yesterday morning it changed to 7-10; I decided to bite the bullet and speak with a CSR. Got trasnferred to verification and said they needed documents to verify my address. Uploaded documents online and now the message changed back to 30 days?? What does that mean? 

 

Some DPs:

Thin credit profile. TU score 719, EX probably something similar. 

First card discover secured Nov 2018, unsecured last month.

Second card BOA travel rewards approved late Jul 2019.

I recently opened a checking account with chase and transferred some money in, hoping to establish a relationship as I'm planning to switch to them as my main bank. 

 

Kind of pleasantly surprised they didn't deny me right off the bat due to the thin file (maybe because I opened the checking account), but now I'm just sitting here wondering what's going to happen since it's been quite a while. Anyone has advice or experience? Thanks!

Message 1 of 13
12 REPLIES 12
Remedios
Credit Mentor

Re: Chase verification... then back to 30 days??

That means they will review documentation provided by you, then decide. It's back to 30 days because it hasn't been reviewed yet.


Good luck and hope to see an approval thread from you
Message 2 of 13
Aim_High
Super Contributor

Re: Chase verification... then back to 30 days??


Hello @Anonymous, welcome to My Fico Forums!

 

I went through several new Chase apps in the past 18 months.  After 9/11 and the follow-on USA Patriot Act of 2001, lenders are required to verify identity carefully and some like Chase take it very seriously.  I use a P.O. Box for my important mail, yet even though they knew this through another card I already had with them, they withheld my application for new cards if I used that address instead of my street address.  It was withheld from their fraud prevention department, I believe.  So when your app went to 7-10 days, you likely would have been denied conditional on providing the address information.  However, once you supplied it, it restarted the process (ergo, the 30-day message).  So hopefully you're back on track!  

 

Good luck with the card and keep us informed about the outcome!  The forum has a section for "Credit Card Approvals" and I hope to see you posted there soon! Smiley Happy

 


Business Cards


Length of Credit > 40 years; Total Credit Limits >$936K
Top Lender TCL - Chase 156.4 - BofA 99.9 - CITI 96.5 - AMEX 95.0 - NFCU 80.0 - SYCH - 65.0
AoOA > 31 years (Jun 1993); AoYA (Oct 2024)
* Hover cursor over cards to see name & CL, or press & hold on mobile app.
Message 3 of 13
coldfusion
Credit Mentor

Re: Chase verification... then back to 30 days??


@Remedios wrote:
That means they will review documentation provided by you, then decide. It's back to 30 days because it hasn't been reviewed yet.


Good luck and hope to see an approval thread from you

Touché.  If it changes to 14 days sit tight, if it changes back to 7-10 days call again and be prepared to plead your case for a recon. 

(7/2025)
FICO 8 (EX) 850 (TU) 850 (EQ) 850
FICO 9 (EX) 850 (TU) 850 (EQ) 850

$1M+ club

Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 4 of 13
zerofire
Valued Contributor

Re: Chase verification... then back to 30 days??

Sounds to me like you are still in consideration so that is always a plus. I would be most concerned when it switches to denial.

 

For now enjoy the wait as this is a Chase card so it is worth it. Usually the length stated is dependent on where in the process your application is so 30 days is just the generic reason that they use to say anything not processed.

TU:816 12/19/24 Bank of America--EX: 809 01/03/25 Experian--EQ:836 01/06/25 myFICO--Gardening since N/A
Active:
Bank of America (Customized Cash Rewards VSC, Unlimited Cash Rewards WMC{PT}), Capital One (Discover It DC, Savor WEMC), Chase (Amazon Prime VSC, Freedom Flex WEMC [x2]), Citi (Custom Cash WEMC, Dividend MC), Citizens GreenSense WMC, Curve WEMC{S}, FNBO Ducks Unlimited VSC, GBank VSC, PenFed Pathfinder Rewards VSC, Santander Ultimate Cash Back WMC, Synchrony PayPal Cashback WMC, UMB Simply Rewards VSC[Milford Federal], US Bank (Cash+ VSC [x2], Kroger Rewards WEMC, Pick n Save/Metro Market Rewards WEMC, Shield VC)
Wishlist: AAA Daily Advantage, AOD Signature, Aven, Bellco Colorado Rewards, Nusenda Platinum Cash Rewards, PCMCU Platinum Rewards, Rakuten, Redstone FCU Signature
Message 5 of 13
Anonymous
Not applicable

Re: Chase verification... then back to 30 days??

Thanks everyone for the nice words and explanation! It puts me a little at ease, but fingers crossed... I'll keep you updated! 

 

And yes @Aim_High, I live at a school dorm and use my school PO box. It makes a lot of sense, then!

Message 6 of 13
zerofire
Valued Contributor

Re: Chase verification... then back to 30 days??


@Anonymous wrote:

Thanks everyone for the nice words and explanation! It puts me a little at ease, but fingers crossed... I'll keep you updated! 

 

And yes @Aim_High, I live at a school dorm and use my school PO box. It makes a lot of sense, then!



Ouch. In that case you are going to have a hard time getting any card. Those university PO Box units are reused often. The better universities will cycle once per entrance but the worse ones will cycle every year as you get shuffled from dorm to dorm. Great for the university horrible for anyone sending anything to you.

TU:816 12/19/24 Bank of America--EX: 809 01/03/25 Experian--EQ:836 01/06/25 myFICO--Gardening since N/A
Active:
Bank of America (Customized Cash Rewards VSC, Unlimited Cash Rewards WMC{PT}), Capital One (Discover It DC, Savor WEMC), Chase (Amazon Prime VSC, Freedom Flex WEMC [x2]), Citi (Custom Cash WEMC, Dividend MC), Citizens GreenSense WMC, Curve WEMC{S}, FNBO Ducks Unlimited VSC, GBank VSC, PenFed Pathfinder Rewards VSC, Santander Ultimate Cash Back WMC, Synchrony PayPal Cashback WMC, UMB Simply Rewards VSC[Milford Federal], US Bank (Cash+ VSC [x2], Kroger Rewards WEMC, Pick n Save/Metro Market Rewards WEMC, Shield VC)
Wishlist: AAA Daily Advantage, AOD Signature, Aven, Bellco Colorado Rewards, Nusenda Platinum Cash Rewards, PCMCU Platinum Rewards, Rakuten, Redstone FCU Signature
Message 7 of 13
Anonymous
Not applicable

Re: Chase verification... then back to 30 days??

My uni cycles once per entrance, which is decent. I have two other cards under this address, plus two checking accounts (one with Chase), and it’s on my driver’s license, so I’m hoping Chase would be okay with that!
Message 8 of 13
Aim_High
Super Contributor

Re: Chase verification... then back to 30 days??


@Anonymous wrote:

Thanks everyone for the nice words and explanation! It puts me a little at ease, but fingers crossed... I'll keep you updated! 

And yes @Aim_High, I live at a school dorm and use my school PO box. It makes a lot of sense, then!


Ah ha!  There you go.  That's probably all it was.  It may be a little bit of a hassle, but if you still have a physical street address somewhere that would be the best address to put on future credit card apps.  Once it gets connected to your credit report, it just expedites the approval process.  Then, once the card is approved and mailed, you can go online and change the address of record in your profile.  It adds a step but it may simplify things.  Some companies allow you to keep both a "physical" address of record and also a "mailing" address of record, but sometimes you can only have one or the other.  It's usually simple to change.  If you can't find it on the website, just call the customer service number on your card and they'll be glad to help.


Business Cards


Length of Credit > 40 years; Total Credit Limits >$936K
Top Lender TCL - Chase 156.4 - BofA 99.9 - CITI 96.5 - AMEX 95.0 - NFCU 80.0 - SYCH - 65.0
AoOA > 31 years (Jun 1993); AoYA (Oct 2024)
* Hover cursor over cards to see name & CL, or press & hold on mobile app.
Message 9 of 13
Winesnoblv
Regular Contributor

Re: Chase verification... then back to 30 days??

When I applied for my Chase FU, the same thing happened.  I applied in a branch and they still needed to verify my identity.  It took almost a week after I applied to be approved.  Since you weren't declined, there is still a chance.

FICO 8 EX 784 TU 786 EQ 786
FICO 9 EX 780
AMEX - Platinum, BCP, Delta Platinum, Simply Cash Plus, Blue Business Cash (Business)
Barclay - Arrival Plus, AAdvantage Aviator
Capital One - Venture, Sparks (Business)
Chase - FU, CSP
Citi - Premier, PLOC
Discover It Miles
TD Cash Visa
US Bank Altitude Reserve
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Message 10 of 13
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