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Citi Custom Cash CLI declined

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tallin32
Valued Member

Citi Custom Cash CLI declined

So I was approved five months ago for the Citi Custom Cash, $4,000 line (Oh hey I should post that in CC approvals, except it was, like, five months ago) and applied for a CLI (mostly to accommodate a purchase that might take me more than a month to pay off, and using $3,000 of that $4,000 line causes Experian to complain about utilization).  Oddly enough (given the subject line), the CLI was declined—what struck me as odd, though, was the reason: "bankruptcy or financial plan on record".  They're not exactly wrong (I have a BK7 discharged in 2014), but does Citi normally approve with bk on file but then refuse to give a CLI?

Current cards:
  • Amex Gold (NPSL)

  • Amex Gold (NPSL)

  • Amex Platinum (NPSL)

  • Amex Green (NPSL)

  • Amex Platinum for Schwab (NPSL)

  • Amex BCP ($10,000)

  • Delta SkyMiles Reserve ($19,000)

  • Marriott Bonvoy Brilliant ($10,000)

  • Hilton Honors Aspire ($3,700)

  • Amex Blue Business Plus ($15,000)

  • Bill World Elite MC ($10,000)

  • Citi Custom Cash ($4,000)

  • Capital One World Elite Mastercard ($4,300)

  • Mercury Mastercard ($3,650)

  • Discover IT ($3,300)

  • Apple Card ($5,750)

  • NFCU Flagship Rewards ($11,000)

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1 REPLY 1
cashorcharge
Community Leader
Super Contributor

Re: Citi Custom Cash CLI declined

It's quite possible...yes.  They could grant an account and decide that your SL is as far as they wanted to go.

Also, you noted "like 5 months ago" and typically, Citi gives a CLI at 6 months with good usage/payments.  I am thinking it was a SP so you could always try again after your certain the account is 6 months old.

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