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Citi bank custom cashback and double cashback credit increases denial data points.

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firefox100
Valued Contributor

Citi bank custom cashback and double cashback credit increases denial data points.

Ok I have 2 creditcards with Citibank Custom cashback with 8K limit and double cashback mc with 23.6K limit making my total limits with Citi 31.6K. Total income is 88K fico scores over 800 on all reports, total cl showing is 320.4K Ul of less then 1%, Just paid off my Custom cashback mc which had a balance of 170 dollars and the Double cashback has balance of 165. The first card that I try to get increase was the Custom cashback called in was ask the typical questions then guy on phone said we need to do hard pull the bank needs to access your report, I said no please stop the request, do not want hard pull. Then I said lets try my Double cashback mastercard and he ask all the same questions again this time he said you will get letter your at the maximum credit for this account. Have not been able to get an increase from citi for last 2 years they don't like my profile, this afternoon Comenity gave me a 2,500 increase.

3 REPLIES 3
NoMoreE46
Community Leader
Senior Contributor

Re: Citi bank custom cashback and double cashback credit increases denial data points.

Have you tried for a CLI on the Citi app @firefox100 ?

 

 

 

Message 2 of 4
NoMoreE46
Community Leader
Senior Contributor

Re: Citi bank custom cashback and double cashback credit increases denial data points.

Since it is  not intuitive  on the Citi app  to get to the CLI option,  here are the screen grabs:

See yellow highlights.

 

 

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Message 3 of 4
NoMoreDebt
Senior Contributor

Re: Citi bank custom cashback and double cashback credit increases denial data points.

Congrats

AMEX CHARLES SCHWAB PLATINUM NPSL/ AMEX CHARLES SCHWAB INVESTOR CARD $28,900 CL/ AMEX MORGAN STANLEY BLUE CASH $5K CL/ AMEX GOLD NPSL / AMEX GREEN NPSL/ AMEX EVERYDAY PREFERRED $1100 CL/AMEX BLUE BUSINESS PLUS $5000 SL/ AMEX BLUE CASH EVERYDAY $18,000 / FIDELITY REWARDS VISA $23,500 SL

SOCKDRAWER/ PAYPAL CREDIT LINE $1700/NFCU FLAGSHIP $40,000 CL/ NFCU MORE REWARDS $40,000/ WELLS FARGO AUTOGRAPH $8200/APPLE CARD $6500/DISCOVER IT $3000 SL/CITI COSTCO ANYWHERE VISA $6000 SL
Message 4 of 4
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