Collections inquiries as denial reason?

[Anonymous]

During the Venture craze, I decided to take a chance and put in an app. One of the reasons for the denial was that on my EX "there have been too many recent collections inquiries" (also not enough experience with high credit lines). 

I called Capital One twice to ask what they meant by inquries and both times was given completely useless info - told me to contact the CRA and dispute it with them, "maybe you're just not seeing the collection accounts." Blah blah blah. The reps I was talking to couldn't even see the credit reports they used to deny me, so they couldn't point me to what specifically they were talking about with collection inquiries. Neither of the reps had any idea how to reconsider the application, they told me to dispute the collection accounts with the CRA and apply again. (Yeah right, give me 3 more hard pulls please!)

I don't have anything in collections, and the only hard inquiry on my EX that isn't a credit card is a licensing agency, which I guess the computer could think is a collection agency? 

Anyone ever heard of something like this? 

[Anonymous]

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@Anonymous wrote:

During the Venture craze, I decided to take a chance and put in an app. One of the reasons for the denial was that on my EX "there have been too many recent collections inquiries" (also not enough experience with high credit lines). 

I called Capital One twice to ask what they meant by inquries and both times was given completely useless info - told me to contact the CRA and dispute it with them, "maybe you're just not seeing the collection accounts." Blah blah blah. The reps I was talking to couldn't even see the credit reports they used to deny me, so they couldn't point me to what specifically they were talking about with collection inquiries. Neither of the reps had any idea how to reconsider the application, they told me to dispute the collection accounts with the CRA and apply again. (Yeah right, give me 3 more hard pulls please!)

I don't have anything in collections, and the only hard inquiry on my EX that isn't a credit card is a licensing agency, which I guess the computer could think is a collection agency? 

Anyone ever heard of something like this? 

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Doesn't really matter that much what the computer picked up as a collection agency.  How many total inquiries do you have?

Additionally, trying to recon with frontline CapitolOne reps is useless.  You need to deal with the Executive  Office.

[Anonymous]

Ive heard you have to call the EO or email the CEO, and thats the best help one can get.

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:

During the Venture craze, I decided to take a chance and put in an app. One of the reasons for the denial was that on my EX "there have been too many recent collections inquiries" (also not enough experience with high credit lines). 

I called Capital One twice to ask what they meant by inquiries and both times was given completely useless info - told me to contact the CRA and dispute it with them, "maybe you're just not seeing the collection accounts." Blah blah blah. The reps I was talking to couldn't even see the credit reports they used to deny me, so they couldn't point me to what specifically they were talking about with collection inquiries. Neither of the reps had any idea how to reconsider the application, they told me to dispute the collection accounts with the CRA and apply again. (Yeah right, give me 3 more hard pulls please!)

I don't have anything in collections, and the only hard inquiry on my EX that isn't a credit card is a licensing agency, which I guess the computer could think is a collection agency? 

Anyone ever heard of something like this? 

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Doesn't really matter that much what the computer picked up as a collection agency.  How many total inquiries do you have?

Additionally, trying to recon with frontline CapitolOne reps is useless.  You need to deal with the Executive  Office.

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7 hits on EX. If that's the reason for the denial, then fine - but the denial letter should say that I had too many recent inquries, not something about collection inquries. That suggests that Capital One is not only looking at number of inquires, but also who specifically is making those inquries.

I think I'm over Capital One at this point, they were good to me when I was rebuilding, but with the constant fight to get CLIs raised (I have three former HSBC cards that they refuse to do anything with), this may be the final straw. I shouldn't have to search the web to find a backdoor number so someone can answer a straightforward question about what they're using as a basis for denial of a credit card.

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:

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@Anonymous wrote:

During the Venture craze, I decided to take a chance and put in an app. One of the reasons for the denial was that on my EX "there have been too many recent collections inquiries" (also not enough experience with high credit lines). 

I called Capital One twice to ask what they meant by inquiries and both times was given completely useless info - told me to contact the CRA and dispute it with them, "maybe you're just not seeing the collection accounts." Blah blah blah. The reps I was talking to couldn't even see the credit reports they used to deny me, so they couldn't point me to what specifically they were talking about with collection inquiries. Neither of the reps had any idea how to reconsider the application, they told me to dispute the collection accounts with the CRA and apply again. (Yeah right, give me 3 more hard pulls please!)

I don't have anything in collections, and the only hard inquiry on my EX that isn't a credit card is a licensing agency, which I guess the computer could think is a collection agency? 

Anyone ever heard of something like this? 

---

Doesn't really matter that much what the computer picked up as a collection agency.  How many total inquiries do you have?

Additionally, trying to recon with frontline CapitolOne reps is useless.  You need to deal with the Executive  Office.

---

7 hits on EX. If that's the reason for the denial, then fine - but the denial letter should say that I had too many recent inquries, not something about collection inquries. That suggests that Capital One is not only looking at number of inquires, but also who specifically is making those inquries.

I think I'm over Capital One at this point, they were good to me when I was rebuilding, but with the constant fight to get CLIs raised (I have three former HSBC cards that they refuse to do anything with), this may be the final straw. I shouldn't have to search the web to find a backdoor number so someone can answer a straightforward question about what they're using as a basis for denial of a credit card.

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I understand your frustration.  Nevertheless it's not just CapOne that lists reason on denials that seem strange or just plain wrong.  It's like they have to come up with something so they put reasons that just aren't correct .  Many times it's just your score isn't high enough

[Anonymous]

@ocbrody,

I understand your frustration.  The credit report you see is a bit different from what the lender sees.  They are able to see more indepth data than what we get and that may be impacting the decison to approve you.  Also, the reps/supervisors cannot see the report pulled for security purposes.  I will urge you to reach out to their EO to see what can be done.  All the best to you mate..