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Comenity Bank Playstation Rewards Visa declined...with a twist!

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Anonymous
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Comenity Bank Playstation Rewards Visa declined...with a twist!

So with all the corona virus stuff going on I have found myself spending alot of money on the playstation store. Because of this I thought it would be benificial to get the playstation rewards visa card. I went online to apply for the card (thinking that it was still issued by Capital One). I filled out the application and submitted and then received an e-mail from Comenity saying we are taking a closer look & will reach out within two weeks. At this point I realized that it was issued by Commenity now and figured that it was just one of their ID verification letters being sent. I received the letter in the mail today and was shocked that my application was declined. The reason said that "We are unable to approve your application at this time due to too many recent inquiries." I was pretty shocked by this as they pulled Experian and I only have two inquires on my credit report. One of those inquires was from a year and a half ago when I applied and was approved for the Williams Sonoma Visa issued through them with a $5500.00 credit limit (now at $7200.00). The other inquiry was from my credit union BCU where I applied for a credit limit increase on my CC a year and nine months ago. My current Experian FICO 8 score is 768. The credit score listed on the decline letter was 18? I have three Comenity cards (AKC visa for 5 years: $6200.00 limit, Williams Sonoma Visa $7200.00 limit, and Helzburg Diamonds CC with $16,000.00 limit...This account was recently sent to them from Capital One). I have $121,000 in credit across everything I have with 2% utilization across all accounts. I know Comenity does not recon, however, I did call in to ask about the 18 Experian score that was listed, and asked where it was obtained. All the rep would tell me is that it is a calculation that Comenity uses. I  then asked about the decline & why 2 inquires in the last two years would be considered too many recent inquiries. All the rep would tell me then was that I am welcome to reapply for the account after 30 days. My question is this...Has anyone else ran into anything like this with Comenity Bank since all the corona virus stuff has started? If so, what was the situation? It looks to me like they are being way to cautious and just looking for reasons to decline. Any input is appreciated. TYIA.

Message 1 of 9
8 REPLIES 8
Anonymous
Not applicable

Re: Comenity Bank Playstation Rewards Visa declined...with a twist!

Comenity, from what I have seen in the threads, is that they get spooked (even in good times pre-corona) if you have multiple cards with them, and especially if they are not store cards (and even then, but especially if they are Visa/MCs). They have been well recorded shutting down all the accounts of individuals *after* being approved for another card. Crazy I know! You may have dodged a bullet, but the "18" score is bizarre!

Message 2 of 9
CreditCuriosity
Moderator Emeritus

Re: Comenity Bank Playstation Rewards Visa declined...with a twist!

Not sure how long you have had the WS card for but generally with comenity want a year between cards with them 

Message 3 of 9
Anonymous
Not applicable

Re: Comenity Bank Playstation Rewards Visa declined...with a twist!

I got the WS visa with them a year and a half ago...Starting credit limit was $5500.00 and I have got several increases on the card already.

Message 4 of 9
BmoreBull
Established Contributor

Re: Comenity Bank Playstation Rewards Visa declined...with a twist!

I used the SCT to get two cards from them, vs and express, then read on here that anything more than two cards in a year would be denied. Even if it was another store card that you tried for. 



Starting Fico Scores:November 2019

Current Fico Scores: January 6, 2021
Goal Scores: 700 across all three
Message 5 of 9
Anonymous
Not applicable

Re: Comenity Bank Playstation Rewards Visa declined...with a twist!

Thats the thing...the last card I got from them was WS visa a year and a half ago...before that it was several years...(over 5) since I got a card from them...

Message 6 of 9
Anonymous
Not applicable

Re: Comenity Bank Playstation Rewards Visa declined...with a twist!

18 credit score?  I would love to give you a high five and some kind of trophy.

Message 7 of 9
Meanmchine
Super Contributor

Re: Comenity Bank Playstation Rewards Visa declined...with a twist!

Sorry for your denial

Keep us informed if you reapply as Id be interested in seeing the results

>3/2016 EX 644 CK-TU 642 CK-EQ 660 WalMart- 671.
>7/2025 All 3 reports 830 - 845(F8) F9s = all 850 but my app finger is still twitching
Message 8 of 9
Meanmchine
Super Contributor

Re: Comenity Bank Playstation Rewards Visa declined...with a twist!


@CreditCuriosity wrote:

Not sure how long you have had the WS card for but generally with comenity want a year between cards with them 


I didnt know this.  Thanks for the heads up

>3/2016 EX 644 CK-TU 642 CK-EQ 660 WalMart- 671.
>7/2025 All 3 reports 830 - 845(F8) F9s = all 850 but my app finger is still twitching
Message 9 of 9
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