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Comenity CLI denial, help.

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Anonymous
Not applicable

Comenity CLI denial, help.

I have had my card for 10 months and no CLI I am starting to be a little irritated.

 

Anyway, I always get the "a letter will be sent in the mail notice". Trouble is I have not received any of the denial letters in 5ish months. I press the button every month so they owe me some denial letters and explanations.

 

I tried secure messaging to express my concern and every message is sent back with the same generic if you want a credit limit increase you need to talk to a specialist but first consent to have your credit pulled. I just want my flimflamming denial letters.

 

I still have not gotten my PayPal Mastercard denial letter so maybe someone is snatching part of my mail, however, I think they would snatch the new credit card coming in the mail before they would take a denial letter.

Message 1 of 10
9 REPLIES 9
Anonymous
Not applicable

Re: Comenity CLI denial, help.

Yup, someone is obviously messing with you... low-life mail snatchers. This would be a fun little hobby, grab everyone's denial letters out of their boxes and leave the cards, lol.

JK OP, hope you get to the bottom of it. Thanks for the laugh and the funny imagery though!
Message 2 of 10
AverageJoesCredit
Legendary Contributor

Re: Comenity CLI denial, help.

Sorry DD , i understand you actually wanting to see denial reasons in writing. Lol, when i was hulk smashing Discover last year, i nary received any denial letters. Darndest thing but hey less waste for my mailboxSmiley Wink
Message 3 of 10
Anonymous
Not applicable

Re: Comenity CLI denial, help.

I think they finally got upset enough with me bothering them. They secure messaged me the denial letter.

 

It said my account was opened recently so they were unwilling to increase my limit. I replied how long is it before an account is not new and they did not respond. I have had the account for 10months so not exactly new.

Message 4 of 10
peghede
Valued Contributor

Re: Comenity CLI denial, help.

https://i.kinja-img.com/gawker-media/image/upload/s--53YPaDGm--/18mkkr69gtjebjpg.jpg

Message 5 of 10
601flyguy
Established Contributor

Re: Comenity CLI denial, help.

That's weird... Do you actually use the card? I always make a $1 payment before asking for comenity cli and it works for me.
2019 Spend Summary
$944,008 Amex BRG
$91,953 Amex SC
$58,351 Discover It
$50,046 BofA CR
$36,146 Amex PRG
$6,774 Cap1 QS
$963 Amex CM

$1,188,241 Yearly Spend
Message 6 of 10
Anonymous
Not applicable

Re: Comenity CLI denial, help.

I too haven't been receiving denial letters. Comenity is being weird lately, I was getting increases on a regular basis and it's now been at least 5 months. I get denied every time. I do use them, just not frequently. I think they're mad at me.

Message 7 of 10
gabbygail
Valued Member

Re: Comenity CLI denial, help.

After you finally get  your denial letter, tell them to go swim up the Denial.  Brump bump... Smiley Happy 

Message 8 of 10
Anonymous
Not applicable

Re: Comenity CLI denial, help.

How many comenity cards do you have?

 

I only have one (toyota visa) and in my notes i have put (no more comenity cards) as i have read they are fussy.

However I received a second CLI after 6 mo then a third 4 mo later a few days ago.

I have had the card for 7 years, but only use it maybe 2 mo out of the year for auto inspections.

 

if at 12mo no CLI then something is fishy for their systems

Message 9 of 10
Anonymous
Not applicable

Re: Comenity CLI denial, help.

I've also had issues with then lately. I've had 5 Comenity cards for almost a year and a half, I paid 3 of them completely off and have a balance being carried on 2 of them. I ALWAYS got a CLI monthly, until this month. I got a 10 day notice, and in the mail I got a denial first stating on one card they just gave me a CLI (over 30 days ago mind you), and then another stating that they weren't able to give me an increase due to me not having a mortgage on my credit with payment history, and a BK on my record (which I have, from before I opened the cards with them)... SO weird.

Message 10 of 10
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