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Credit Card Application Denied Because of Charge Off, but Bank Approved for Other Cards?

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Steeler6796
New Visitor

Credit Card Application Denied Because of Charge Off, but Bank Approved for Other Cards?

My wife has an unpaid charge off from 5 1/2 years ago but has been approved for credit cards from Chase, Amex, etc over the last few years.  She applied for a Chase Freeom Flex card and was denied because of the charge off.  She was approved for the Chase Sapphire Reserve 15 months ago.  Does anyone know why she can be approved for that card but not for the Flex card with the same marks on her credit score?

Message 1 of 8
7 REPLIES 7
GZG
Senior Contributor

Re: Credit Card Application Denied Because of Charge Off, but Bank Approved for Other Cards?


@Steeler6796 wrote:

My wife has an unpaid charge off from 5 1/2 years ago but has been approved for credit cards from Chase, Amex, etc over the last few years.  She applied for a Chase Freeom Flex card and was denied because of the charge off.  She was approved for the Chase Sapphire Reserve 15 months ago.  Does anyone know why she can be approved for that card but not for the Flex card with the same marks on her credit score?


call in and ask for the application to be manually reconsidered, this should get you transferred to an underwriter with authority

 

it could be that $10k? is all Chase is willing to extend based on the credit history with a charge off, if there's more than $10k on the CL for the CSR, be willing to move some credit line from the CSR to the new card so it can be opened 

Starting FICO 8:
Current FICO 8:



2/6, 2/12, 6/24 new accounts
Message 2 of 8
citymunky
Established Contributor

Re: Credit Card Application Denied Because of Charge Off, but Bank Approved for Other Cards?


@Steeler6796 wrote:

My wife has an unpaid charge off from 5 1/2 years ago but has been approved for credit cards from Chase, Amex, etc over the last few years.  She applied for a Chase Freeom Flex card and was denied because of the charge off.  She was approved for the Chase Sapphire Reserve 15 months ago.  Does anyone know why she can be approved for that card but not for the Flex card with the same marks on her credit score?


I don't understand Chase. Unpaid CO but approved for the CSR, not the CFF? I recently applied for the CFF as well with a paid CO that was about 5 years old and denied as well (the CO was one of the reasons).  

 

Most say you need a least FICO8 score of 740 to get your hands on the CSR, but just a FICO8  score of 680 for any of the chase freedom card. 

Rebuilding since 2021


Closed CCs
USAA (Jul 2019| Settled CO), Jasper $1K CL (Jul21-Jul22), Sable $250CL{Secured} (Jan22-Jun23), CreditOne Platinum $750CL (Jul21-Aug23), Prosper $1.9K CL (Jan22-Apr24), Self $625 CL {$350 Secured } (Aug21-Jul24)

Starting FICO 8 Scores:
Current FICO 8 Scores:


Message 3 of 8
Steeler6796
New Visitor

Re: Credit Card Application Denied Because of Charge Off, but Bank Approved for Other Cards?

Asking for moving some credit from the CSR ($15,000 limit) is a great idea.  I've done that with my business cards, I don't know why I didn't think of that for this.  Thanks!

 

She has no problems with other issuers, but Chase is harder to navigate.

Message 4 of 8
CorpCrMgr1
Valued Contributor

Re: Credit Card Application Denied Because of Charge Off, but Bank Approved for Other Cards?

@Steeler6796  Chase generally has a long memory. Chase must not of been paying attention for the prior approval.

Message 5 of 8
FlaDude
Valued Contributor

Re: Credit Card Application Denied Because of Charge Off, but Bank Approved for Other Cards?


@Steeler6796 wrote:

Asking for moving some credit from the CSR ($15,000 limit) is a great idea.  I've done that with my business cards, I don't know why I didn't think of that for this.  Thanks!

 


Chase denied me for a card when I already had 3 with them, called for a recon and they agreed but weren't willing to give me any new CL. I had to carve some out from one of my existing cards.

Scores: March 21 FICO 8: EX 810, TU 808, EQ 813
AoOA: closed: 40 years, open: 30 years; AAoA: 14 years
Amex Gold, Amex Blue, Amex ED, Amex Delta Blue, Amex Hilton Surpass, BoA Platinum Plus, Chase Freedom Unlimited, Chase Amazon, Chase CSP, Chase United Explorer, Citi AA, Sync Lowes, total CL 203k
Message 6 of 8
NoHardLimits
Established Contributor

Re: Credit Card Application Denied Because of Charge Off, but Bank Approved for Other Cards?


@FlaDude wrote:

@Steeler6796 wrote:

Asking for moving some credit from the CSR ($15,000 limit) is a great idea.  I've done that with my business cards, I don't know why I didn't think of that for this.  Thanks!

 


Chase denied me for a card when I already had 3 with them, called for a recon and they agreed but weren't willing to give me any new CL. I had to carve some out from one of my existing cards.


This is a pretty common scenario with Chase.  They determine a maximum internal credit limit for you based on your credit and income profile.  If a new application will exceed that amount, you may receive an automatic decline until you agree to reallocate some limits from an existing card.  This has happened to me twice; once was even after I enrolled in their Private Client program.  Chase is different from Amex who will sometimes approve a new card and then reallocate some of your limits without telling you first.  I'm not sure which method I prefer.

May 2025 Scorecard: Clean, Thick, Mature, New Revolver
FICO8:
FICO9:
VantageScore3:
Inquiries (n/12, n/24):
AAoA: 11 yrs | AoORA: 37 yrs | AoYRA: less than 1 yr | New Accounts: 1/6, 1/12, 2/24 | Util: 1% | DTI: 1%
Message 7 of 8
FlaDude
Valued Contributor

Re: Credit Card Application Denied Because of Charge Off, but Bank Approved for Other Cards?


@NoHardLimits wrote:


This is a pretty common scenario with Chase.  They determine a maximum internal credit limit for you based on your credit and income profile.  If a new application will exceed that amount, you may receive an automatic decline until you agree to reallocate some limits from an existing card.  This has happened to me twice; once was even after I enrolled in their Private Client program.  Chase is different from Amex who will sometimes approve a new card and then reallocate some of your limits without telling you first.  I'm not sure which method I prefer.


I choose option 3, tell you that that they are not willing to allocate new CL and either give you an on-line option to reallocate from existing cards, or at least tell you to call for help.

Scores: March 21 FICO 8: EX 810, TU 808, EQ 813
AoOA: closed: 40 years, open: 30 years; AAoA: 14 years
Amex Gold, Amex Blue, Amex ED, Amex Delta Blue, Amex Hilton Surpass, BoA Platinum Plus, Chase Freedom Unlimited, Chase Amazon, Chase CSP, Chase United Explorer, Citi AA, Sync Lowes, total CL 203k
Message 8 of 8
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