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Csr app in branch

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red259
Super Contributor

Csr app in branch

So i pulled the trigger on the csr app in the branch. The rep told me the application went to pending and that i will get a letter in a couple of days. The rep said that the applications in branch always go to pending. Wondering if anyone else had this experience when apping and if it turned out to be an approval? I'm at 4/24 or 5/24 depending on if my ink plus is counting. Was worth taking the inq instead of wondering what could have been. 

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 1 of 21
20 REPLIES 20
red259
Super Contributor

Chase card question

I applied for a CSR in the branch and was told that it is pending and they will send a letter. The girl there flat out claimed it always goes to pending. This does not sound true to me. I don't normally app in the branch but I see people claiming instant approvals in branch. Maybe they were preapproved? I know the CSR is no longer subject to preapprovals. Is there a way I can folllow-up on the status of my chase app without triggering someone to take a closer look at my file? I thought I remember there being an automated line you could just call in?

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 2 of 21
Discover2016
Valued Contributor

Re: Chase card question


@red259 wrote:

I applied for a CSR in the branch and was told that it is pending and they will send a letter. The girl there flat out claimed it always goes to pending. This does not sound true to me. I don't normally app in the branch but I see people claiming instant approvals in branch. Maybe they were preapproved? I know the CSR is no longer subject to preapprovals. Is there a way I can folllow-up on the status of my chase app without triggering someone to take a closer look at my file? I thought I remember there being an automated line you could just call in?


Try this number 800-436-7927

Gardening until September 2025
Next app: Mortgage in September 2025
Message 3 of 21
Anonymous
Not applicable

Re: Chase card question

They have an automated application status line, 1-888-245-0625; however, that only tells you that the application is pending. 

 

Are you a current Chase customer? If so, go to your online account management, log in, go to the "Customer Center" tab, click that tab, then on the righ hand side, under Open a New Account, you will see "Check My Application Status" but this may only work if you applied for the card online. Worth a shot though.

Message 4 of 21
red259
Super Contributor

Re: Chase card question


@Anonymous wrote:

They have an automated application status line, 1-888-270-2127; however, that only tells you that the application is pending. 


That number is not automated. Someone live picked up right away. I had to hang up! Smiley Happy

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 5 of 21
Discover2016
Valued Contributor

Re: Chase card question


@red259 wrote:

@Anonymous wrote:

They have an automated application status line, 1-888-270-2127; however, that only tells you that the application is pending. 


That number is not automated. Someone live picked up right away. I had to hang up! Smiley Happy


Yea that's the recon number I believe, the automated number is 800-436-7927Woman Very Happy

Gardening until September 2025
Next app: Mortgage in September 2025
Message 6 of 21
red259
Super Contributor

Re: Chase card question

I called the automated number and got the two week message. Is that good, bad or neither? I'm specifically concerned about a 5/24 denial. 

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 7 of 21
Anonymous
Not applicable

Re: Chase card question


@red259 wrote:

@Anonymous wrote:

They have an automated application status line, 1-888-270-2127; however, that only tells you that the application is pending. 


That number is not automated. Someone live picked up right away. I had to hang up! Smiley Happy


LOLZ sorry about that! I was in the middle of editing my post when you must have seen the first one. 

Message 8 of 21
Discover2016
Valued Contributor

Re: Chase card question


@red259 wrote:

I called the automated number and got the two week message. Is that good, bad or neither? I'm specifically concerned about a 5/24 denial. 


The two week message is neutral from the anecdotal evidence I have read. So you still have a shot!

Gardening until September 2025
Next app: Mortgage in September 2025
Message 9 of 21
Anonymous
Not applicable

Re: Csr app in branch

more than half of apps in the branch that are going to be approved are instant approvals. If I were you I would call the back door number as it was likely routed for manual review. 

Message 10 of 21
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