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Denied for Cap One Venture X - Incorrect reason

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JamesHa
Member

Denied for Cap One Venture X - Incorrect reason

Hi All,

 

Just wanted to share my current experience with Cap One (Who I'll be phasing out of my line up) I have Two cards with them. 

I applied Saturday. And was quickly declined. The reason was emailed to me same day or yesterday. 

All the lines on the denial were -

Too Many recent inquiries (paraphrasing for within two years) 

 

I found this odd, because I monitor my credit and the only thing I've applied for in the time was the new truck I bought. Which banged my inquires like 7-10 times.

 

I called the reconsideration line I found online. I spoke to a rep and then her supervisor.

 

I explained the situation, I said inquiries made at the same time for the same thing should be counted as 1 , but their automated system is counting them individually. She said she thinks they are supposed to be counted individually, I pointed out on their own website that it should be 1. She went and spoke to her manager, who told her to tell me, "I am not allowed to share how we count inquiries, I'm also not allowed to further comment because I am not a credit advisor " 

 

She did say that she would run it through again, and it was auto declined for the same reason :/ 

 

total garbage! 

Both of them said they can't view my credit report and both said there is no department that can manually review and make case by case decisions.

 

I should qualify 

800's across all 3

DTI under 10% 

No baddies 

I have the other big boys already. Amex Gold , Chase SP , have some big limit cards . 

Anyone know any ways around or to a different group? 

Credit repair start 1/15/2018 TU-483 , EQ- 512, EX-490
Past check in Credit Score 1/12/2019 TU-642, EQ-642, EX-650


Todays credit scores
805 - EQ , 815 - Ex, 790 - TU

Original Cards
Capital One Secured Card- $200
Capital One QS One Card- $300
AU on Amex Everyday Card- $3,000




Current Cards


Amex Gold
Amex ED Preferred - 19k
Chase SP - 25k
Discover IT - 15K
Synch Home - 20 K
Pen Fed - 25k
TDECU Onyx - 10k
Cap One Qs - 6k Smiley Sad
Cap one Plat - 500$ lol
Message 1 of 13
12 REPLIES 12
Cowboys4Life
Frequent Contributor

Re: Denied for Cap One Venture X - Incorrect reason

It isn't an "incorrect" reason.  It is the reason they gave you.  The part you are not understanding is that the laws that govern credit specify that a creditor must give you A reason for denying you credit.  It does not say they must give you EVERY reason they use when making a decision. It is why sometimes recon works in getting a decision reversed but not always.  Typically the reason(s) given are accurate but there is always a time when they don't align with the credit picture on paper.  Like yours.  

 

"I said inquiries made at the same time for the same thing should be counted as 1 , but their automated system is counting them individually. She said she thinks they are supposed to be counted individually, "  That is for FICO scoring only.  A creditor is allowed to count them as multiple inquiries if they choose to for deciding whether to give an account to a consumer.

 

"Both of them said they can't view my credit report and both said there is no department that can manually review and make case by case decisions."  It has always been my understanding that Cap1 is one of the creditors that does not do reconsideration on denials of new accounts or CLIs.  You could try the executive office but I wouldn't recommend it.  Let it go and wait a while.  I have seen at least a half dozen articles in the past 2 weeks about consumer spending and credit card debt being in the billions.  In this economy all creditors are skittish right now and the more desperate you appear by pushing this the more they are going to retreat and refuse to grant what you want.

 

Message 2 of 13
JamesHa
Member

Re: Denied for Cap One Venture X - Incorrect reason

Interesting thank you. 

I'm not sure I'd come back around to them. Their options other than this one card don't suite my lifestyle.

 

I don't like how they handle limit increases or how they stick me with this 500$ card that can never grow in limit. But as my oldest card I keep it open and use it anywhere I think is sketchy. 

I've heard it can be because you don't roll balance too, which I don't. So there's nothing to be made from me directly. Not sure if that's true. Could be that because there is nothing in my profile that would be sketchy. I don't close cards I don't sub scavenge .

 

just wanted this card because I rent a lot of vehicles and would like the car rental bonus' and protections. 

Credit repair start 1/15/2018 TU-483 , EQ- 512, EX-490
Past check in Credit Score 1/12/2019 TU-642, EQ-642, EX-650


Todays credit scores
805 - EQ , 815 - Ex, 790 - TU

Original Cards
Capital One Secured Card- $200
Capital One QS One Card- $300
AU on Amex Everyday Card- $3,000




Current Cards


Amex Gold
Amex ED Preferred - 19k
Chase SP - 25k
Discover IT - 15K
Synch Home - 20 K
Pen Fed - 25k
TDECU Onyx - 10k
Cap One Qs - 6k Smiley Sad
Cap one Plat - 500$ lol
Message 3 of 13
Baywatch
Member

Re: Denied for Cap One Venture X - Incorrect reason

I just applied for the Venture X card and was also declined Exp and TU are 756 and Equifax is 771. Low DTI and high income, but I am on a credit rebuilding journey and just got my scores up above 750 this month. I am assuming my decline is also about the# of inquiries on file as I opened 5 or so cards this past year (went from 0 to 5 cards total) but my highest limit is WF and AMEX both at $6k and I was lookin gfor something with a higher limit and travel perks Smiley Sad

Message 4 of 13
Bill77
Regular Contributor

Re: Denied for Cap One Venture X - Incorrect reason

If it makes you feel any better my scores are all in the 820s with higher income and C1's pre-approval site will only show me 2 different secured cards!  Lol.  Also, I saw a recent post on Reddit where a guy had a 700k income, scores in the 800s, and very few inquiries and was instantly denied.  

 

 

Message 5 of 13
JamesHa
Member

Re: Denied for Cap One Venture X - Incorrect reason

It does Smiley Happy 

 

and , to be honest. Every single card company I have has treated me better than Cap One.

 

I'll just drop them, probably next year and stick with the ones I've got. 

It kind crummy how they are set up, like, I think great customer service would be to have some under writers put eyes on if needed. Or maybe decline for Venture x, but give you the option for Venture and then an upgrade in 6 months to a year.

 

They also pull all 3 bureaus , which is crummy of them. For all their cards, more snooty than they're worth IMO 

Credit repair start 1/15/2018 TU-483 , EQ- 512, EX-490
Past check in Credit Score 1/12/2019 TU-642, EQ-642, EX-650


Todays credit scores
805 - EQ , 815 - Ex, 790 - TU

Original Cards
Capital One Secured Card- $200
Capital One QS One Card- $300
AU on Amex Everyday Card- $3,000




Current Cards


Amex Gold
Amex ED Preferred - 19k
Chase SP - 25k
Discover IT - 15K
Synch Home - 20 K
Pen Fed - 25k
TDECU Onyx - 10k
Cap One Qs - 6k Smiley Sad
Cap one Plat - 500$ lol
Message 6 of 13
TRC_WA
Senior Contributor

Re: Denied for Cap One Venture X - Incorrect reason


@JamesHa wrote:

 

 

I don't like how they handle limit increases or how they stick me with this 500$ card that can never grow in limit. But as my oldest card I keep it open and use it anywhere I think is sketchy. 


Capital One is a PITA...  they gave me a fairly decent rate auto loan for someone 2 weeks out of a Ch 13 BK discharge but I have no interest in ANY of their cards until my reports are clean... because you get jacked on 3 bureaus and there's a very good chance I'd get a $500 card that never gets increased.

 

No thanks.

FICO8 current as of : 10-20-25 EQ: 736 TU: 728 EX: 722
Hard INQs last 12 months: EQ: 0 | TU: 0 | EX: 0
Verizon Visa $8500 Amex Delta Reserve $10,000 Care Credit $18,000
NFCU CashRewards $7500 Apple Card $7000 Best Buy $8000 Amazon $5000
NFCU auto loan (2022 Ford Bronco Sport Badlands - Cactus Gray) 6.95%
NFCU motorcycle loan (2024 Harley Davidson Road Glide - Alpine Green & Chrome) 9.45%
Total CL: $64,000 --- Total CC UTI: 31% --- AAoA: 6.5 years --- Income: $200k
Last app: 4-6-24
Message 7 of 13
Mdowning30
Established Contributor

Re: Denied for Cap One Venture X - Incorrect reason

I want this card specifically for the free food and lounge access. Capital One seems to prefer approving those working on their credit and that tend to carry balances, and make money off interest.

Chase Freedom Unlimited : $2000 | Discover It Chrome : $2700 | AmEx CS Investor : $6000 | Chase Sapphire Preferred : $2000 | Chase Amazon Prime : $600 | AmEx Hilton Surpass : $1000 | AmEx Business Plus : $2000 | AmEx Platinum CS : POT $2800 | Tower Federal CU : $15,000 | Lowes Commercial Account : $1,000 | WF Bilt Mastercard : $4,000 | Shell Fleet Plus : $1,000 | Truist Future Card : $6000 | USBank Smartly Card : $500 |
Starting Score: 512
Current Score: 700
Goal Score: 700+

Take the myFICO Fitness Challenge
Message 8 of 13
JamesHa
Member

Re: Denied for Cap One Venture X - Incorrect reason

Yep, I think that's it.

 

really sad on them if that is the case. 

they still make merchant fees, partner fees, and once I way over spent on it during a vacation and where I was didn't like Amex or Discover.

 

I had to ride that balance for a couple months. They easily got 500$ out of me.

 

To get even, I just (like an hour ago) had my wife pick up a Discover with Balance transfer, she actually does roll balances with them. Going to help her transfer to 0 Apr Disco, and then just drop Netflix on her Cap to keep it open. 

going to cost them thousands. 

Credit repair start 1/15/2018 TU-483 , EQ- 512, EX-490
Past check in Credit Score 1/12/2019 TU-642, EQ-642, EX-650


Todays credit scores
805 - EQ , 815 - Ex, 790 - TU

Original Cards
Capital One Secured Card- $200
Capital One QS One Card- $300
AU on Amex Everyday Card- $3,000




Current Cards


Amex Gold
Amex ED Preferred - 19k
Chase SP - 25k
Discover IT - 15K
Synch Home - 20 K
Pen Fed - 25k
TDECU Onyx - 10k
Cap One Qs - 6k Smiley Sad
Cap one Plat - 500$ lol
Message 9 of 13
mau471
Contributor

Re: Denied for Cap One Venture X - Incorrect reason

I applied last week and was denied for "There are too many revolving accounts" Score with their model is mid 780's income 175k. It is what it is, but I am basically in the same boat, this was the only card I was interested in of theirs as I have better options than they offer for pretty much every category except travel. May go Chase, but the AF is a tough pill to swallow.

Personal
Business


Message 10 of 13
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