"Discover has no rhyme or reason that the forum can figure out whom gets CLI's or good SL's other then they like rebuilders or people with not alot of credit and clean profile (I know kinda weird either like people with a fairly recent BK or someone that is newer to credit with not a lot of credit). This is the only two trends we really see on this fourm otherwise honestly discover appears not to really care about income or scores as can be seen on many posts on this forum. People that make in excess of 300k a year with 800 scores are stuck < 10k while people just a year out of BK and make 40k get 10k CL's and the likes and get SP CLI's increases of decent amounts monthly to every 3 months while the rest of people are stuck.. The only thing you can really do is push the button after each statement cuts and hope for a CLI otherwise the CSR are powerless and go strictly by the what the computer says and it can't be overwritten. They might be very nice to talk to on the phone, but otherwise are powerless to do anything about it as they aren't UW's."
God sakes, would someone tell me how to insert a quote so I can stop cutting and pasting!!! Only option I see is those three little dots that opens the drop-down menu and there's nothing there that looks like add quote.
Absolutely agree and who knows. And if nobody on THIS forum knows, that means NOBODY knows! Very very bizarre about the bankruptcy individuals and new
credit people. Maybe the guy who invented the algorithm is a secret wannabe Robin Hood
Of course with that said, I would be in theory, exactly the type of individual Discover would NOT want. Too many cards and established.. dang that sounds weird to say LOL.
I do agree that there shouldn't be any difference between the representative asking for an increase or the website. In my case, I can tell you that it does "appear" to be that way.
My Amazon store card is the most bizarre "ghost like" story that I can tell about my experience with credit cards. They approved me initially for $1800. I was like that sure is very low considering everyone else gave me a higher limit.
Immediately after being approved online, I called and spoke to a representative. I said that was pretty low and an insult and they said there is nothing they could do, that was my initial limit and account was too new and that was that.
Immediately after hanging up with the representative, I called and got the automated system again. One of the options I had passed by earlier thinking was best to speak with a representative, was asking for a credit line increase. I chose yes. It asked me how much the purchase was that I wanted to make on Amazon ( to this day I will always wonder what would've happened if I had said something more) and I said $3500. It said your approved!!!! Unlike my experience with Discover, I immediately learned that it was best to always stick with the automated systems and since then that is how I have received all of my increases.
The ghost part of the story, is I have never been able to duplicate that. To say, that I have never been able to find the phone number I called with the Amazon store card or synchrony bank, that offers the option of a credit line increase automatically (enter twilight zone music)
Every number I have called since, when you asked for a CLI, it automatically transfers you to a customer service rep. PERIOD. If it's after hours and they are closed? It says to call back. It was a one time deal!!!
Speculation says they either changed it and no longer let the computer do it, probably because of stupid cases like mine when I tried a few months later. Or there was a special phone number I had to call to activate the card that's different from any other published number and I tossed it.
God sakes, would someone tell me how to insert a quote so I can stop cutting and pasting!!! Only option I see is those three little dots that opens the drop-down menu and there's nothing there that looks like add quote.
Absolutely agree and who knows. And if nobody on THIS forum knows, that means NOBODY knows! Very very bizarre about the bankruptcy individuals and new
credit people. Maybe the guy who invented the algorithm is a secret wannabe Robin Hood
Of course with that said, I would be in theory, exactly the type of individual Discover would NOT want. Too many cards and established.. dang that sounds weird to say LOL.
I do agree that there shouldn't be any difference between the representative asking for an increase or the website. In my case, I can tell you that it does "appear" to be that way.
My Amazon store card is the most bizarre "ghost like" story that I can tell about my experience with credit cards. They approved me initially for $1800. I was like that sure is very low considering everyone else gave me a higher limit.
Immediately after being approved online, I called and spoke to a representative. I said that was pretty low and an insult and they said there is nothing they could do, that was my initial limit and account was too new and that was that.
Immediately after hanging up with the representative, I called and got the automated system again. One of the options I had passed by earlier thinking was best to speak with a representative, was asking for a credit line increase. I chose yes. It asked me how much the purchase was that I wanted to make on Amazon ( to this day I will always wonder what would've happened if I had said something more) and I said $3500. It said your approved!!!! Unlike my experience with Discover, I immediately learned that it was best to always stick with the automated systems and since then that is how I have received all of my increases.
The ghost part of the story, is I have never been able to duplicate that. To say, that I have never been able to find the phone number I called with the Amazon store card or synchrony bank, that offers the option of a credit line increase automatically (enter twilight zone music)
Every number I have called since, when you asked for a CLI, it automatically transfers you to a customer service rep. PERIOD. If it's after hours and they are closed? It says to call back. It was a one time deal!!!
Speculation says they either changed it and no longer let the computer do it, probably because of stupid cases like mine when I tried a few months later. Or there was a special phone number I had to call to activate the card that's different from any other published number and I tossed it.
"Have you ever tried a CLI recon? Never tried it and I hope its not a HP."
Well I guess, kinda, in a back door manner, I did do that. LOL. By being extremely assertive and aggressive and asking for an increase FOUR times inside of two weeks. Not quite the same thing, but I can tell you from experience, anytime you try to get reconsidered, they have almost always wanted to do a hard pull on me.
Capital One I had $7500, only gave me $750 last week, which I thought was not enough. So I tried a second time like discover and it automatically turned me down and said I have to wait 30 days between requests. But by that time, I'll be maxed out again and will be too late! LOL. I have certain cycles where when I pay everything off and my scores peak, I run around to get increases on all my cards really quick before I tank my scores by maxing out again
Also, I tried calling Capital One today and they absolutely won't even talk about a credit line increase. It is all done through the automated system and that's that. We don't talk about it, we don't have a department for you to go to and talk about it. That's why I tried the computer system twice.
BOA wants to do a hard inquiry and I'm not going to risk it. I probably will after I go through the mortgage and personal loans if my scores are still decent.
Citi Diamond hasn't updated the scores since 12/26!!! So I'm not going to bother asking until my scores update as I heard they just go by the last score they pulled on me. And it still 646 vs 750 plus. But once it updates I will see whether it's a hard or soft
Well I guess, kinda, in a back door manner, I did do that. LOL. By being extremely assertive and aggressive and asking for an increase FOUR times inside of two weeks. Not quite the same thing, but I can tell you from experience, anytime you try to get reconsidered, they have almost always wanted to do a hard pull on me.
Capital One I had $7500, only gave me $750 last week, which I thought was not enough. So I tried a second time like discover and it automatically turned me down and said I have to wait 30 days between requests. But by that time, I'll be maxed out again and will be too late! LOL. I have certain cycles where when I pay everything off and my scores peak, I run around to get increases on all my cards really quick before I tank my scores by maxing out again
Also, I tried calling Capital One today and they absolutely won't even talk about a credit line increase. It is all done through the automated system and that's that. We don't talk about it, we don't have a department for you to go to and talk about it. That's why I tried the computer system twice.
BOA wants to do a hard inquiry and I'm not going to risk it. I probably will after I go through the mortgage and personal loans if my scores are still decent.
Citi Diamond hasn't updated the scores since 12/26!!! So I'm not going to bother asking until my scores update as I heard they just go by the last score they pulled on me. And it still 646 vs 750 plus. But once it updates I will see whether it's a hard or soft
wrote:Discover has no rhyme or reason that the forum can figure out whom gets CLI's or good SL's other then they like rebuilders or people with not alot of credit and clean profile (I know kinda weird either like people with a fairly recent BK or someone that is newer to credit with not a lot of credit). This is the only two trends we really see on this fourm otherwise honestly discover appears not to really care about income or scores as can be seen on many posts on this forum. People that make in excess of 300k a year with 800 scores are stuck < 10k while people just a year out of BK and make 40k get 10k CL's and the likes and get SP CLI's increases of decent amounts monthly to every 3 months while the rest of people are stuck.. The only thing you can really do is push the button after each statement cuts and hope for a CLI otherwise the CSR are powerless and go strictly by the what the computer says and it can't be overwritten. They might be very nice to talk to on the phone, but otherwise are powerless to do anything about it as they aren't UW's.
People with pristine credit are definitely not their priority, in fact by their own admission they cater to "prime revolvers" lol.
wrote:wrote:Discover
"The leadership at Discover is holding on to its current strategy of targeting revolvers. Indeed, some executives at Discover still don't quite understand why other banks have been giving away rewards to appeal to transactors. Therefore, consumers shouldn't expect any big shifts in how the issuer handles bonuses or rewards in 2018.
"I think some of the craziness probably has passed. And we frankly couldn’t really understand why everyone else seems to be going after transactors and paying up higher rewards," said David Nelms, Discover's Chief Executive Officer. "Focusing on prime revolvers has been our strategy over a decade, so we’re continuing to pursue that consistent strategy."
On your Amazon card, did you get a HP? And can we still do it through the phone? I’ve got a 2k like and would like to quadruple or quintuple it...
And congratulations on the Discover CLI! I just got a 1.5k increase and have a 91% uti!
And congratulations on the Discover CLI! I just got a 1.5k increase and have a 91% uti!
"On your Amazon card, did you get a HP? And can we still do it through the phone? I’ve got a 2k like and would like to quadruple or quintuple it...
And congratulations on the Discover CLI! I just got a 1.5k increase and have a 91%"
Well I guess they figured out that since the card is maxed, giving you more money so you can Max it even more is win win for them. I can't argue with their logic lol.
I never finish the second part of that story because I forgot about it to be honest until now. Even crazier just crazy!!!'
First to answer your question. They did a HP for the opening credit limit but because I got it increased within 10 minutes of activating my new card, they did NOT do another inquiry.
Now for the second part. I must've called them a dozen times asking for a credit line increase trying everything in my willpower to get them to give me one without doing a HP. I do a lot of business on Amazon, and that $3500 wasn't enough as I spend more than that monthly.
No matter how much I put on the charm, or the "desperate, frustrated look", they would not budge and said that I have to do a hard-pull. I gave up because at that time I had over 11 inquiries on Experian and they were KILLING ME. Even so I still had a 727 score. But it got to the point that even with a good score, I was being turned down left and right because of those inquiries.
So another lesson learned which is, even though inquiries only account for 10% of your score? In some cases...they account for 100%!!!!!
Anyway after my most recent call of being totally frustrated and letting them know that I paid it off every month ( they actually hate people like me) and I'm a great customer as well as a great Amazon customer and being told forget it, can't help you, two days later?
I got an automatic increase to $5600. Funny funny world we live in And no, the option to do it by telephone has been removed. Though you can still do it at the website level.
And congratulations on the Discover CLI! I just got a 1.5k increase and have a 91%"
Well I guess they figured out that since the card is maxed, giving you more money so you can Max it even more is win win for them. I can't argue with their logic lol.
I never finish the second part of that story because I forgot about it to be honest until now. Even crazier just crazy!!!'
First to answer your question. They did a HP for the opening credit limit but because I got it increased within 10 minutes of activating my new card, they did NOT do another inquiry.
Now for the second part. I must've called them a dozen times asking for a credit line increase trying everything in my willpower to get them to give me one without doing a HP. I do a lot of business on Amazon, and that $3500 wasn't enough as I spend more than that monthly.
No matter how much I put on the charm, or the "desperate, frustrated look", they would not budge and said that I have to do a hard-pull. I gave up because at that time I had over 11 inquiries on Experian and they were KILLING ME. Even so I still had a 727 score. But it got to the point that even with a good score, I was being turned down left and right because of those inquiries.
So another lesson learned which is, even though inquiries only account for 10% of your score? In some cases...they account for 100%!!!!!
Anyway after my most recent call of being totally frustrated and letting them know that I paid it off every month ( they actually hate people like me) and I'm a great customer as well as a great Amazon customer and being told forget it, can't help you, two days later?
I got an automatic increase to $5600. Funny funny world we live in
And no, the option to do it by telephone has been removed. Though you can still do it at the website level.
wrote:It's also been said that Discover targets Revolvers over Transactors. Someone recently linked an article to this... although I can't find it right now. Anyway, perhaps if their target customer is a Revolver (but a responsible one) they look for people with "good/fair" but not "great" or "bad" credit scores. I know that's a huge generalization, but chances are they are going to make the most money off of those toward the center of the bell-curve... you know, the guy with a 690 score that tends to carry a balance but still pays half of it off every month while taking on new charges right around the amount that he paid off. These types of customers are responsible, but pay interest. Basically, a perfect target customer for Discover as their risk factor is relatively low while making the most money off of them. That's not to say that someone with a 590 score or a 820 score can't get a CLI from Discover. Even if someone never pays a penny of interest, if they're swiping the card a lot (either number of transactions or dollars) Discover is going to make money off of them through usage. Of course, that doesn't explain the guy that spends nothing (or $5 like I did last cycle) and gets a $5k CLI...
That was me, and the relevant post is #16.
Target your intended market segment all you want, but don't alienate and piss off others.