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Just received approval for First Tech Platinum Mastercard, $5,000 @ 14.99% -they pulled Experian. My EX8 670 and EX9 689, $65K income..
Approval was subject to their request for 2 years of tax returns and recent proof of income.
Which I'd be happy to give them - except they only provided an email address to send those documents ( as attachments ). No secure website upload, no encryption options for their email, not even a physical address to mail paper copies as an alternative. To be fair, an upload option may be available if you have online banking with them, but as a potential new customer I didn't have that yet.
No thanks. Email isn't secure, and I'm not sending my social security number or other sensitive financial information in the clear.
I'd expect that a financial institution named "First Tech", headquartered in Silicon Valley, would know better.
I've asked them to withdraw my application, and I mainly posted this here to let anyone who may not already know not to send anything through email that you wouldn't want the world to see.
NTX
I would call them see if you can fex or some other method get them said documents.
I take it you attempted to apply for membership and the CC at the same time and hence why "no online banking" relationship exists?
You make a great point, I'm just wondering if you let the membership open...and then apply if that makes a difference in providing you a secure portal to upload.
I have 100k in CL with First Tech.... I can say.... even with online banking & app, you have to email them any documents related to income!