@Anonymous wrote:
Update: They told us on 1/18 they we had been approved for the split from our original 9k Limit into 4.5k on Cash Rewards and 4.5k on Travel Rewards. It looks like the split was processed because it's showing the limit reduced to 4.5k on the Cash Rewards but we haven't heard anything since about the Travel Rewards and we have not received it.
So we called in today and they said it was "still pending" and that we need to call back on Monday to verify some information. Even though we verified everything on 1/18 we were on the phone for 30mins answering questions about it and they've already split the limit.
What is going on here can anyone give me some advice on this? Thank you!
Check your status here: https://www.bankofamerica.com/credit-cards/application-status/app-status-form.go
If it still says pending, maybe just do what they say and call again on Monday to verify some information...
It will be worthwhile to keep calling daily (if you have time) and explaining your situation to them that you were told it was approved on 1/18 by splitting limit and that you still have not heard anything. Show your frustration to them, escalate to a supervisor if they have one etc... If you need the card soon, ask them if they could rush the card to you.
