Thanks Taxi. I just called the other number since lending closed at 9pm
Feeling safe, I pressed zero to speak to a csr. I pressured him for an explanation of what's going on. He said that their application system is currently updating. Maybe Chase has caught on with all these recent apps everyone's been submitting and changing their system. He said it's a system wide thing and not related to any specific application. He said that they all got internal emails stating that the system is going through maintenance. He advised me to call back in the morning which I certainly won't do. I'll call back tomorrow night maybe when lending is closed. I'm going to call the number you just gave me and see what it says.
(Formerly known as: Credit is my hobby (1.7M)/TCL objective)
@taxi818 wrote:
888-338-2586
Yep this number says pretty much the same thing. I guess I'll just wait it out. Unthawing EQ just in case they need a HP.
@taxi818 wrote:
What does it say. 30 day messAge?
Nope. Says ":the system is unable to access your records, please call back later or press zero to speak to a customer service specialist".
When I first applied last night it gave me the two week notice on the app line then when I checked it a few hours later it starting giving me that message. Customer service says the application isn't accessible to them either. They can see it but that's it.