The first time I called, the CSR told me there was no way of knowing whether or not it would be a hard pull or not, but to expect one.
I called back an hour later (I actually talked to two reps, both of which told me the same thing). Here’s how the conversation went:
Me- I was wanting to do a credit line increase
CSR- Ok sir, I can help
Me- Before we do it, will I be able to obtain one with just a soft pull?
CSR- The process is that we can do it via soft pull, if it doesn’t accept it via soft pull we will have to transfer you to an under writer for them to process a hard pull.
Me- if I don’t get approved via soft pull, can I say never mind and not have to go to an underwriter?
CSR- that’s correct sir, you can decide to stop
Me- ok lets do it then
So I just wanted confirmation multiple times before we did it that I could do a soft pull first before going through it. I had plenty of open credit on the card to do the BT I am going to do, I just wanted a CLI too.
Hope this helps
@Bbcatcher, yes, thanks! This is exactly the confirmation I was looking for.
If it wasn't for the fact that I just got approved for a Discover (which is in the mail) and that I have only 5 credited statement payments, I'd call them immediately (and ensure that I speak slowly and plainly...and listen carefully (since either me or the CSR is having communication issues)).
I'm hoping that the next couple of months will yield an auto CLI. Additionally, I'm going to start putting my spend through Discover, and I'm hoping for a bump there as well over the next few months (which, I'm guessing, could only help with any subsequent increases from WF).
I'm being cautious since I'm unsure IF I received a CLI now, if it would negatively affect my chances for another, possibly larger, increase in a few months (when it would matter more to me, immediately preceding my next app (Chase Freedom)).
Overall, I'm happy with my treatment from WF. Six months ago, I thought I'd be waiting for a card graduation at this point, instead of waiting to receive my 2nd card in the mail. I don't mind waiting for the Propel to grow, but I prefer to use all the tools at my disposal!