Is macys cli a soft pull?

[Anonymous]

I am getting this message below when I filled out the form for a cli.

Authorization

By submitting this form you authorize Department Stores National Bank to obtain your credit report.

I thought it was a soft pull online?

[pip3man]

Yes it’s a SP, you’ll always get that msg no matter what.... but as always YMMV

[Dave4fun]

Hi Sweetbee ...myself 40 year cardholder. Yep, got it when I was a kid. Fast forward to today...the website has always said that (the phrase you posted) since Citi Retail took over a few years back. I never pressed the CLI button, because I did not want an inquiry. Besides, I have had my card so long they should just give me auto CLIs often, but that never has happened. Anyway, read many posts on here regarding Macys CLIs, most saying soft pulls. So I called and spoke to CSR. I told her the same thing I wrote here, long time cadholder, CLIs should be automatic, and I want one, but no HP. She said she understood and "Let me pull up my Tools". She said oh yes you are eligible wtht no HP. She asked how much I wanted, I gave her a high figure, she countered and it was large enough so I said OK and  Thank you.  That was last week, and true to her word no HP INQ any bureau and the increase was immediate.  My point here, I think you should call and not take the chance with web site.  Hope that helps. 

[TiggerDat]

I believe the only HP with this card is when you apply for an upgrade to the Amex version.  Every time I go in the store and use the card they ask if I would like to upgrade to the Amex.  I ask if it is just a simple upgrade.  Some say yes, but upon questioning it really isn't.  If they say it is an application, then I ask if it is a HP.  Some have no idea what that means, those that do tell me yes.  (They might be wrong, but I do have a feeling they aren't.)

I'll take the Amex when it is a SP, just because, but until then why waste a HP since I am happy with the regular card.