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Not Happy with ATT U-Verse

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Creditaddict
Legendary Contributor

Not Happy with ATT U-Verse

Transferred our U-Verse from my partners name to mine yesterday as we have DirecTV also (in my name) and if you link the accounts you get another $10 off the ATT bill.  I had to call in yesterday during business hours beause over the weekend the supposed SP only failed on EQ... the rep said it was no problem and never mentioned anything else about credit or pulls and completed the switch.

Today I get alert HP on EX!!!

 

BLEEP!

 

Mind you are U-Verse is $23/month on Auto-Bill to credit card and with the $10 discount it will be $13/month on Auto-Bill and they took a HP!  Credit needs to be drastically reformed for INQ's, that's just stupid for utility services.

Message 1 of 16
15 REPLIES 15
Anonymous
Not applicable

Re: Not Happy with ATT U-Verse


@Creditaddict wrote:

Transferred our U-Verse from my partners name to mine yesterday as we have DirecTV also (in my name) and if you link the accounts you get another $10 off the ATT bill.  I had to call in yesterday during business hours beause over the weekend the supposed SP only failed on EQ... the rep said it was no problem and never mentioned anything else about credit or pulls and completed the switch.

Today I get alert HP on EX!!!

 

BLEEP!

 

Mind you are U-Verse is $23/month on Auto-Bill to credit card and with the $10 discount it will be $13/month on Auto-Bill and they took a HP!  Credit needs to be drastically reformed for INQ's, that's just stupid for utility services.


That sucks.  As much as these utilities cost anyways it's pathetic that they do hard pulls for stuff like this.

Message 2 of 16
B335is
Moderator Emeritus

Re: Not Happy with ATT U-Verse

$23 per month! What does that include?

Man i would be livid about a EX inq for this.
Message 3 of 16
Creditaddict
Legendary Contributor

Re: Not Happy with ATT U-Verse


@B335is wrote:
$23 per month! What does that include?

Man i would be livid about a EX inq for this.

it's just our internet and our building is maxed at something terrible... for some reason this street has not been updated.

Message 4 of 16
Creditaddict
Legendary Contributor

Re: Not Happy with ATT U-Verse


@Creditaddict wrote:

@B335is wrote:
$23 per month! What does that include?

Man i would be livid about a EX inq for this.

it's just our internet and our building is maxed at something terrible... for some reason this street has not been updated.


we have some 50% discount program to take it from the full price $46 month. I raise hell every year for the big new customer discounts. Smiley Happy

Message 5 of 16
credit-hunter
Frequent Contributor

Re: Not Happy with ATT U-Verse

FreeeeZZe them Reports already Smiley Happy

Message 6 of 16
uswala
Senior Contributor

Re: Not Happy with ATT U-Verse

T-mobile did the same to my wife. She was told it will be SP. She asked them 3 times standing in the store and the lady said yes it will be SP and we never do HP. But then it was a HP!

Message 7 of 16
baller4life
Super Contributor

Re: Not Happy with ATT U-Verse

Frozen reports prevents surprise inquiries. I hate AT&T!
Message 8 of 16
B335is
Moderator Emeritus

Re: Not Happy with ATT U-Verse

I still can't get over $23 per month. I got burned out calling Comcast every 6 months and i think they got over me calling since they call my bluff now. At least they're more flexible than Comenity
Message 9 of 16
Anonymous
Not applicable

Re: Not Happy with ATT U-Verse


@Creditaddict wrote:

Transferred our U-Verse from my partners name to mine yesterday as we have DirecTV also (in my name) and if you link the accounts you get another $10 off the ATT bill.  I had to call in yesterday during business hours beause over the weekend the supposed SP only failed on EQ... the rep said it was no problem and never mentioned anything else about credit or pulls and completed the switch.

Today I get alert HP on EX!!!

 

BLEEP!

 

Mind you are U-Verse is $23/month on Auto-Bill to credit card and with the $10 discount it will be $13/month on Auto-Bill and they took a HP!  Credit needs to be drastically reformed for INQ's, that's just stupid for utility services.


i feel your pain.....Smiley Indifferent

Message 10 of 16
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