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Paypal Mastercard Denies Credit Limit Increase - Puzzled

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AverageJoesCredit
Legendary Contributor

Re: Paypal Mastercard Denies Credit Limit Increase - Puzzled


@Anonymous wrote:

Forgot about that.

 

Just looked --- VantageScore 4.0 = 765.

 

Now even more puzzled...


Actually its not really. You will get a cli when  they are ready to give one. Its sp anyway. Sometimes having high income and high scores do not correlate to getting a cli because of those factors. Sometimes getting a denial is just not the right time, regardless of reasons given. Discover is a perfect example. Their not enough experience is equivalent to a straight no, not at this time but eventually people get them and their scores, spend can be all over the place. 

Message 11 of 21
sxa001
Valued Contributor

Re: Paypal Mastercard Denies Credit Limit Increase - Puzzled

Don't take CLI denials personally, you will get them for a number of reasons. My FICO8's are all above 800, income good and util low and Disco and CapOne don't think I need anymore credit.   Wait for the letter and depending on what it says just try again in 90 days or 6 months, it's an SP so no harm no foul. 


Message 12 of 21
Anonymous
Not applicable

Rejected by Synchrony for CLI - puzzled?

  • FICO 8s : EXP 745 / TU 740 / EQ 748.

  • Vantage4 = 782.

  • Card in question is Paypal MC. 8 months old. $4,000 line.

  • I have NEVER gone beyond 10% utilization on the card, and usually the statement cut reflects about 6-9%. I am using well over 50% of the $4,000 each month. I am just tired of making multiple pays each month to keep the utilization down.

  • No applications on anything since November.

  • 1-2 hard inquiries on each of the 3 agencies for the last 1.5 years.
  • No other debt basically. And no carried balances on any credit cards.

-----

So I called the 877 379 8173 number, and asked for $15,000 with $73,000 income.

Apparently I played something wrong, and was rejected. Rep says "your letter will explain" blah blah blah...

Is the income too low for the ask, and why was there no counter-offer (as others have said they will do)?

(Mod cut). Should I have called the 8175, (Mod cut - please be mindful of TOS guidelines) and tried again right away?

Smacked the LUV button 2 hours later for $7,500, out of annoyance & curiosity. Stonewalled.

My statement just cut the day before the CLI ask, and there is about 9% on there. Maybe this $360 is what got me rejected. Others have said to call when your balance is ZERO...

Message 13 of 21
Anonymous
Not applicable

Re: Rejected by Synchrony for CLI - puzzled?

With Synchrony, you sometimes just have to be glad they haven't closed the card on you. Yet. 

In all seriousness though, Sync is unpredictable at best. I'd say try again next month. 

Message 14 of 21
rostrow416
Established Contributor

Re: Rejected by Synchrony for CLI - puzzled?

When (if any) was your last CLI on the card?

AMEX Gold | Purdue FCU $20,000 | FNBO Evergreen $15,000 | TFCU Plat Visa $15,000 | PenFed Platinum Rewards $15,000 | PenFed Pathfinder $15,000 | Citizen's Bank Cash Back+ $15,000 | Synchrony Premier MC $10,000 | SG Visa $10,000 | NFCU MoreRewards $7,000 | NFCU cashRewards $17,000 | Discover IT $6,000 | Capital One BuyPower $950 | AMEX BCP $5,000 | AMEX Amazon Prime Business $3,000

B&H Payboo Card $15,000 | Amazon Prime Card $10,000 | PC Richard Card $15,000 | Target RedCard $2,000 | Walmart Store Card $1,400 | Shell Gas Card $1,200 | Overstock Store Card $7,000 | Kohl's Store Card $3,000


Spring Cleaning:
C̶a̶p̶i̶t̶a̶l̶ ̶O̶n̶e̶ ̶Q̶u̶i̶c̶k̶S̶i̶l̶v̶e̶r̶ ̶$̶1̶,̶0̶0̶0̶ | C̶r̶e̶d̶i̶t̶ ̶O̶n̶e̶ ̶V̶i̶s̶a̶ ̶$̶1̶,̶2̶0̶0̶ | M̶e̶r̶r̶i̶c̶k̶ ̶B̶a̶n̶k̶ ̶$̶2̶,̶7̶0̶0̶ | M̶a̶r̶v̶e̶l̶ ̶M̶a̶s̶t̶e̶r̶c̶a̶r̶d̶ ̶$̶1̶,̶̶2̶0̶0̶ | C̶o̶m̶e̶n̶i̶t̶y̶ ̶M̶a̶s̶t̶e̶r̶C̶a̶r̶d̶ ̶$̶1̶,̶1̶8̶0̶
Message 15 of 21
Anonymous
Not applicable

Re: Rejected by Synchrony for CLI - puzzled?

NO CLI asked for before. Never peeped about anything.

Just used the card prudently over the past 8 months, and mindful to keep the utilization under 9% by statement cut.

Message 16 of 21
AverageJoesCredit
Legendary Contributor

Re: Rejected by Synchrony for CLI - puzzled?


@Anonymous wrote:
  • FICO 8s : EXP 745 / TU 740 / EQ 748.

  • Vantage4 = 782.

  • Card in question is Paypal MC. 8 months old. $4,000 line.

  • I have NEVER gone beyond 10% utilization on the card, and usually the statement cut reflects about 6-9%. I am using well over 50% of the $4,000 each month. I am just tired of making multiple pays each month to keep the utilization down.

  • No applications on anything since November.

  • 1-2 hard inquiries on each of the 3 agencies for the last 1.5 years.
  • No other debt basically. And no carried balances on any credit cards.

-----

So I called the 877 379 8173 number, and asked for $15,000 with $73,000 income.

Apparently I played something wrong, and was rejected. Rep says "your letter will explain" blah blah blah...

Is the income too low for the ask, and why was there no counter-offer (as others have said they will do)?

(Mod cut). Should I have called the 8175, (Mod cut - please be mindful of TOS guidelines) and tried again right away?

Smacked the LUV button 2 hours later for $7,500, out of annoyance & curiosity. Stonewalled.

My statement just cut the day before the CLI ask, and there is about 9% on there. Maybe this $360 is what got me rejected. Others have said to call when your balance is ZERO...


You cant force   a cli from Sync despite spend. Youre income is fine.  Just have to keep trying. If you spend about 50% of cl yet keep uti  under 10% , you should be fine at that cl since you arent letting it report high. Eventually youll break the barrier just takes time sometimesSmiley Wink

Message 17 of 21
RSX
Valued Contributor

Re: Rejected by Synchrony for CLI - puzzled?

i would keep using it the way you do - maybe automate the frequent payments to lessen your load - i have a couple of cards i send $50-100 to every friday, because i use them regularly - just push a bill pay from your bank

 

they might open up more CL after the 12month period

 

but you could try for a CLI every month until then

i dont think you are going to jump from $4k to $15k though - i bet more like $3-5k bump for your next CLI

Dec 16/2019. EX. 721. EQ. 723. TU 746
Jan 25/2024 EX. 774 EQ. 751 TU 758
Inq. EX 2 EQ 3 TU 6 - - CC 2x24, 0x12
Amex BCP $35k - Apple GS $21k - BMW/Elan $19k - Cap1 QS $16.7k - Chase Amazon $13.6k - Chase Bonvoy Bountiful $10k - Chase United Club Infinite $26k - Citi CustomCash $3k - Citi DC $14.5k - CreditUnion1 $9k - DiscoverIT $31.5k - PayBoo - $15.6k - Penfed Gold - $19.3k - USB AltitudeGO -$19k- USBank Cash+ -$25k - PenFed LOC - $20k - USB LOC - $15k
Message 18 of 21
Anonymous
Not applicable

More Comedy From Synchrony - HELP !


(Original back-story post way below.
)
So I got my rejection letter, and it says "insufficient experience at your current credit limit". ~~ Seriously !!??!
 
Phone # on the letter is 866-300-6432. Finally get an agent, and start to ask why I was rejected, beceause their answer makes no sense. Agent proceeds to ask me if I wanted a CLI. I say yes. So he runs one through again!! NOT what I wanted !! Of course I get rejected again.
 
When I press for answers, the agent goes on to explain that it's out of their hands, and I have to call the credit reporting agencies to find out why. Smiley Very Happy
 
Who the heck are they hiring, how bad is the training, and why can an agent not give a simple explanation?
 
Can anyone here provide a reconsideration number that actually listens and tried to see why the rejection occured?

---------------------------------------
 
 
ORIGINAL POST
 
Rejected by Synchrony for CLI - puzzled?
  • FICO 8s : EXP 745 / TU 740 / EQ 748.

  • Vantage4 = 782.

  • Card in question is Paypal MC. 8 months old. $4,000 line.

  • I have NEVER gone beyond 10% utilization on the card, and usually the statement cut reflects about 6-9%. I am using well over 50% of the $4,000 each month. I am just tired of making multiple pays each month to keep the utilization down.

  • No applications on anything since November.

  • 1-2 hard inquiries on each of the 3 agencies for the last 1.5 years.
  • No other debt basically. And no carried balances on any credit cards.

-----

So I called the 877 379 8173 number, and asked for $15,000 with $73,000 income.

Apparently I played something wrong, and was rejected. Rep says "your letter will explain" blah blah blah...

Is the income too low for the ask, and why was there no counter-offer (as others have said they will do)?

Smacked the LUV button 2 hours later for $7,500, out of annoyance & curiosity. Stonewalled.

My statement just cut the day before the CLI ask, and there is about 9% on there. Maybe this $360 is what got me rejected. Others have said to call when your balance is ZERO...

Message 19 of 21
FinStar
Moderator Emeritus

Re: More Comedy From Synchrony - HELP !


@Anonymous wrote:

(Original back-story post way below.
)
So I got my rejection letter, and it says "insufficient experience at your current credit limit". ~~ Seriously !!??!
 
Phone # on the letter is 866-300-6432. Finally get an agent, and start to ask why I was rejected, beceause their answer makes no sense. Agent proceeds to ask me if I wanted a CLI. I say yes. So he runs one through again!! NOT what I wanted !! Of course I get rejected again.
 
When I press for answers, the agent goes on to explain that it's out of their hands, and I have to call the credit reporting agencies to find out why. Smiley Very Happy
 
Who the heck are they hiring, how bad is the training, and why can an agent not give a simple explanation?
 
Can anyone here provide a reconsideration number that actually listens and tried to see why the rejection occured?

---------------------------------------
 
 

Unfortunately, SYNCB doesn't reconsider any CLI denials.  The agents you speak with, whether Credit Solutions or standard c/s, aren't going to be able to provide any clearer answers than what the system-generated letter would.

 

This isn't about their training or hiring practices - keep that in mind.  They aren't underwriters, nor will you have the option to chat with one since decisions are made by their computers.  This is the way SYNCB works.  They're also under no obligation to grant a CLI, it's all system driven.  So, while you may be using your account quite often, SYNCB likely (internally) feels that $4,000 is sufficient at this time.

 

Nonetheless, time will be your best friend and see whether the next several months can yield more flexibility by their system.

Message 20 of 21
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