@FinStar wrote:
@Anonymous wrote:
@FinStar wrote:Yup, I don't see it displayed for the CCs either. It is, however, an available option for PLOC or OLOC, though.
Are you actually seeing a list of CCs there, just no CLI button? Or is it a few lines of text with a hyperlink telling you to basically go to the public site and look at the CC info? I'm seeing the latter all of a sudden. Wasn't like that in June/July, which is the last time I looked.
Screenshot below:
Yeah, that's it!
@Anonymous wrote:The link is not in the same place as it used to be. You need to go to their site (don't use the app) and click on the "More Account Info and Actions" link. The CLI request link is in there.
I thought of that. Not there for me. Guess if I really wanna pursue this, I'm going to have to call in after all. Thanks all!
Still not sure how/where those people that I read posts of, did it via the mobile app like they claimed. Guessing maybe they were using a mobile browser or something because I've never seen it in neither version I've had.
@Anonymous wrote:
@Anonymous wrote:The link is not in the same place as it used to be. You need to go to their site (don't use the app) and click on the "More Account Info and Actions" link. The CLI request link is in there.
I thought of that. Not there for me. Guess if I really wanna pursue this, I'm going to have to call in after all. Thanks all!
Still not sure how/where those people that I read posts of, did it via the mobile app like they claimed. Guessing maybe they were using a mobile browser or something because I've never seen it in neither version I've had.
I don't know if there is any rhyme or reason to when/If the CLI link appears in the "More Accounts Info and Actions" menu, but my PCR does not have the CLI link while the Platinum Rewards does have the link. The PCR card is at PenFeds general $25k limit, however.
I don't think you can get a CLI if you're at 25k anymore it's not available for me on the PCR but it is for the platinum rewards card
@hawkins wrote:Actually back over the summer when I was on the phone with them the CSR mentioned they removed the request limit increase button for the time being. Whatever that means ...
I think it means take whatever a CSR says with several grains of salt. 
Since I've been a member -- 7/2018 -- it's always been exactly where @Anonymous described upthread. And even after getting an 18k CLI recently, it remains there. Go figure, huh? 
This could be one of those "We're transitioning from one process to the other" or it could be "The account isn't eligible at this time"
To be honest, I haven't been with them long enough to know but suffice to say my accounts are 2 months and 3 months old and I have the option on both. I believe I read they only do HP CLI's when I've read about them on the Approvals Board. Good Luck
@Anonymous wrote:
@FinStar wrote:
@Anonymous wrote:
@FinStar wrote:Yup, I don't see it displayed for the CCs either. It is, however, an available option for PLOC or OLOC, though.
Are you actually seeing a list of CCs there, just no CLI button? Or is it a few lines of text with a hyperlink telling you to basically go to the public site and look at the CC info? I'm seeing the latter all of a sudden. Wasn't like that in June/July, which is the last time I looked.
Screenshot below:
Yeah, that's it!
In my case, and after checking with them, it appears I'm beyond the total $50K cap for my 3 CCs so the CLI request link will not display. That said, I'm still grandfathered under the old system that allows me to reallocate CLs above the $25K cap per individual card if needed 🤷.
I'm sure things will display in some quirky ways for a variety of account profiles such as some of the examples shared upthread.