Penfed Offer not working?!?

[DaWhole9]

I logged into my Penfed account and it jumps to the new layout...switch back to the old layoit because "Offers" isnt showing in my new layout (am i missing something?).  Expand the offers tab and it says Loan and Credit Card offers.  I click CC offer and it says you are PreQualified for the following low interest cards: Select Card...and no cards appear.  When I click the loan tab it shows me a loan offer amount and interest rate.  Is the Credit Card offer page broken for anyone else?  Is there another way to see the offer?  Also is it a hard pull or soft pull once I get one of these offers?  

[GTS]

PenFed isn't the greatest when it comes to tech. Try calling in to a representative. When I click on offers or checking or savings and try to app or open a new account I get prompted to log in even though I was already logged in. So I log in and try again and it asks me to log in again. Etc etc.

[coldfusion]

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@DaWhole9 wrote:

I logged into my Penfed account and it jumps to the new layout...switch back to the old layoit because "Offers" isnt showing in my new layout (am i missing something?).  Expand the offers tab and it says Loan and Credit Card offers.  I click CC offer and it says you are PreQualified for the following low interest cards: Select Card...and no cards appear.  When I click the loan tab it shows me a loan offer amount and interest rate.  Is the Credit Card offer page broken for anyone else?  Is there another way to see the offer?  Also is it a hard pull or soft pull once I get one of these offers?  

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You have a Personal Loan offer but you don't have any CC offers. 

This is a known flaw with the site since PenFed did a comparatively minor rework a couple of years ago that has been mentioned here before.   From a usability perspective IMO they should have coded the panel to confirm whether or not there is an outstanding CC offer, and if you don't have one either hide the Credit Card APPLY button or on the Credit Card page explicitly tell you that you had no CC offers (and do similar if you have no Personal Loan offers).

[DaWhole9]

ahhh...ok thanks!