I have been filling citi pre-qualification for quite some time. I also tried all the citi retail card pre-qualifications like Wayfair, Home Depot etc. I never got an offer. It is weird that I have only 1 inquiry from the past 6 months and all the scores are above 740. I got suspicious and checked all my credit reports soft pulls, none of them shows that Citi did a soft pull. Did anyone had this issue before? If yes, did you get a chance to talk to Citi and fix it? Any input or recommendations will be highly appreciated to fix this issue..
Do you have your reports frozen? If so, you might try unfreezing them and try again. I think your reports must be thawed for Citi to SP you (unless you're an existing customer) - but I could be wrong. I do that from time to time
|TCL: $466.55k CCs:22 AAoA: 5yr 4mo Util: ~1% Derog: 0|
|Mortgage: $218.8k Sonata Lease: $6.8k Palisade: $29.9k|
I have the Citi Double Cash and Custom Cash and I used to have the Premier. I have never been prequalified but I've been instantly approved for what I have applied for. I am only a sample size of 1 but it tells me their prequalify tool isn't that reliable.
Thanks for sharing your experience @Cashbackjunky
My reports are not frozen.
I'd concur with @wingennis when I ran the prequal tool 7mo ago I had only 1 card barely over a year old, though I did have a boatload of Citi mailers (for other cards.) Citi, WF, FNBO had no offers for me in prequal. Amex andCap1 did. I apped DC and while it went to manual for a few more days, I got the card, good SL (for the card) & APR (pre-fed-hikes).
Can't say what approval odds are or aren't, but I can anecdotally confirm their prequal tool seems to be looking for "ideal" and lack of prequal doesn't mean you're not in approval standing. I think they're more of a "cold app" kind of bank.
Thanks for sharing your views folks. I went ahead and applied for costco, bestbuy, Home Depot cards. All are approved!!!