Called Diner's and I told the csr that I want to make sure that all of my information is matching between Diner's Club and Transunion because I recently moved. CSR told me that the address was not matching with what TU had on file. I immedidately called TU and explained to them that I had mailed them a signed statement, a week ago, requesting them to update my address along with a copy of my lease, a recent utility bill, and my drivers license. For some reason they didn't do it, so I had to answer 5 identity questions to get the csr to update my address over the telephone. The csr assured me that the update will be immediate. So I called Diner's Club back and told the CSR that TU just updated my address and could they proceed with the app... she told me I had to reapply, I thanked her and hung up the phone...I called Diner's again requesting to speak with the credit dept to make sure my address matches, and she told me that she could not do that. I called a third time, requesting to chek on my application and the csr told me it is still processing due to the large amount of apps they have recieved.
So my next approach is just to wait a few more days and try to call them again. Hopefully they won't have to pull my TU file again just to verify my address, but they probably will.
