Stumped with Chase Application

[Anonymous]

Hi, I applied for a Chase Credit card March 1st. Then I got a 30 day notice. I called and they wanted me to verify that I am who I say I am. I faxed over a copy of my driver's license, a utility bill, and a copy of my social security card. They mailed me a denial letter due to not being able to validate me. I called them and they saidy application is pending for 30 days until I can supply them with verification documents. I went into the actual brick and mortar and they faxed over my verifiable documents. I then received another letter stating someone is trying to use my information fraudulently and my application was denied. Then I recieve another letter requesting verification documents for DOB. So I faxed them a copy of my birth certificate, drivers license, the letter they sent along with a bill in my name with address valid. I received a letter today again stating someone is attempting to use my information fraudulently and my application has been denied. Has anyone else ever had this situation occur before?

[Anonymous]

The denial letter should contain the name(s) and contact information of the credit bureaus they pulled your reports from.  By law you are entitled to get a free copy of your credit report so I would get my reports from the bureaus and go through them with a fine tooth comb to make sure there aren't any fradulent entries and that no one is trying to steal your identity.

---

@Anonymous wrote:
Hi, I applied for a Chase Credit card March 1st. Then I got a 30 day notice. I called and they wanted me to verify that I am who I say I am. I faxed over a copy of my driver's license, a utility bill, and a copy of my social security card. They mailed me a denial letter due to not being able to validate me. I called them and they saidy application is pending for 30 days until I can supply them with verification documents. I went into the actual brick and mortar and they faxed over my verifiable documents. I then received another letter stating someone is trying to use my information fraudulently and my application was denied. Then I recieve another letter requesting verification documents for DOB. So I faxed them a copy of my birth certificate, drivers license, the letter they sent along with a bill in my name with address valid. I received a letter today again stating someone is attempting to use my information fraudulently and my application has been denied. Has anyone else ever had this situation occur before?

---

[FinStar]

Is the application even still active? You mentioned that you would've needed to provide verification documents within a 30-day timeframe (since the application was pending) for them to continue the review process.

[Anonymous]

Thanks for responding to you both. My application is still active. I was the one who actually submitted the application and I have sent in all of the verification documents that they are requiring. I'm not sure why they keep telling me I need to verify myself.

[Anonymous]

I don't know about anyone else but if I apply for credit three times from the same lender and they keep telling me that someone is fraudulently using my ID I would take it seriously and my first step would be to search through my credit reports to ensure that's not the case.  

[Anonymous]

I would take all of the necessary steps that it takes to see if someone stole your identity. Something sounds very fishy.

[Anonymous]

Maybe call one of the credit bureaus and let them know whats going on.

Equifax Fraud Department
Call 1-800-525-6285
Experian Fraud Department
Call 1-888-397-3742
TransUnion Fraud Department
Call 1-800-680-7289

[Mahraja]

sometimes it happens when the actual person and fraudster both contacting the bank at the same time form different numbers but with the identical personal information i remember someone went through this with chase once ...